Peer Recovery Coach Supervisor- School of Medicine, Emergency Medicine

Emory•Atlanta, GA

17d•Onsite

About The Position

The Peer Recovery Coach Supervisor provides leadership, oversight, and operational support for the Peer Recovery team to ensure high-quality, recovery-oriented services. The supervisor manages the day-to-day activities of Peer Recovery Coaches (PRCs), supports staff well-being and development, and ensures continuity of services. When operationally necessary, the supervisor also provides direct peer support during employee absences, vacancies, or periods of increased demand. The role supports services and team operations at Grady and Emory hospitals, including travel between those sites. It involves coordinating with hospital staff, healthcare providers, community organizations, support networks, patients, caregivers, and others to connect people affected by substance use, misuse, or overdose—and their families, friends, and allies—with appropriate resources and recovery supports. The position is generally performed in person at an Emory University location; remote-work days may be granted at department discretion, and Emory may change remote-work status with notice.

Requirements

High school diploma or equivalent.
Active Certified Addiction Recovery Empowerment Specialist (CARES) certification or eligibility to obtain CARES certification.
Three years of experience as a Peer Recovery Coach.

Responsibilities

Develop and refine standard operating procedures, and monitor team performance and compliance with reporting requirements.
Collect and analyze feedback from patients, hospital staff, community partners, and team members to drive continuous improvement.
Partner with the Medical Director on strategic planning initiatives supporting program growth and sustainability.
Promote staff well-being through coaching, mentoring, and resource coordination, and manage staffing coverage to ensure continuity of services.
Provide direct peer support when operationally necessary during employee absences, vacancies, or periods of increased demand.
Guide and direct a team of Peer Recovery Coaches.
Manage training and onboarding for new Peer Recovery Coaches.
Develop and implement coaching strategies for team growth.
Optimize peer placement and manage follow-ups at Grady and Emory hospitals.
Develop and maintain collaborative relationships with community organizations, healthcare providers, and support networks to connect people affected by substance use, misuse, or overdose, and their families, friends, and allies, with appropriate resources and recovery supports.
Build and nurture relationships with hospital staff and partners.
Provide education about the recovery process to caregivers, patients, and hospital staff.
Travel between Grady and Emory sites to support teams with administrative tasks and provide hands-on support as needed.
Keep and maintain accurate and comprehensive records in accordance with guidance from team leadership.
Perform other related duties as required.