Peer Program Specialist

California Mental Health Services Authority•Los Angeles, CA

4d•$65,000 - $75,000•Onsite

About The Position

The Peer Program Specialist provides overall administrative and technical support to programs developed by California Mental Health Services Authority (CalMHSA) and/or services provided on behalf of counties to enhance services in county mental health and substance use disorder programs, including but not limited to the Medi-Cal Peer Support Specialist Certification Program. The Peer Program Specialist will ensure that the diverse peer population is represented, and their voices are heard. Peers include but is not limited to a person with lived-experience of mental health and/or substance use conditions, those who identify as family members, partners, or caregivers of someone with lived-experience of mental health or substance use conditions. This individual is responsible for assuring CalMHSA is responsive to and informed by the voice, strengths, and preferences of Peers Community.

Requirements

Three to five years of experience in behavioral health—such as mental health, substance use, or Peer-run/advocacy/support services—or a bachelor’s degree in healthcare administration, mental health service delivery, organizational development, or a related field.
Self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services or as the parent, caregiver or family member of a consumer.
Able to professionally share personal lived experience with others.
Have a strong understanding of the Americans with Disabilities Act (ADA).
Have a basic understanding of project management concepts.
Excellent speaking and writing skills.
Excellent collaboration and team-focused skills and experience.
An intermediate to advanced knowledge of computers and Microsoft Office Suite (Microsoft 360).
Dedicated to improving the behavioral health delivery system and workforce.
Able to attend to detail.
Dedicated to providing excellent customer services to all members, partners, contractors, and employees.
Identify opportunities for improvement and makes constructive suggestions for change.
Professional written and verbal communication and interpersonal skills.
Ability to multi-task and change directions quickly.
Ability to work effectively in a fast-paced office environment.
Demonstrate the ability to use a computer and applicable computer software effectively.
Intermediate knowledge of Excel & Word, Adobe, PowerPoint, and Outlook.
Experience with DocuSign and any other project management product software required.
Demonstrate the ability to read, comprehend, and respond appropriately through written or verbal form; demonstrate tactfulness when communicating including internal communication with staff members of all levels; ability to communicate with a variety of audiences effectively.
Ability to add, subtract, multiply, and divide in all measure units, using whole numbers, common fractions, and decimals.
Demonstrate the ability to effectively apply common sense and follow through to daily tasks; demonstrate the ability to work with little or no supervision; demonstrate excellent analytical skills; demonstrate the ability to efficiently conduct research and ask appropriate probing questions to complete necessary tasks.

Nice To Haves

Bilingual (ie. Spanish speaking) applicants strongly encouraged to apply.

Responsibilities

Identifies as and advocates on behalf of collective Peers.
Provides direct support for applicants of the peer certification program and maintains accurate status of the Peer Certification Registry.
Coordinates and produces compliance report; based on training provider curriculum reviews.
Collaborates on policies and procedures for program implementation
Facilitate community stakeholder meetings
Answer policy and program questions from members of the public.
Provide technical assistance to training vendors for the peer certification program.
Attend staff meetings.
Create and give presentations to educate the community about peer certification.
Executes program administrative functions, development, design, implementation, and data collection for programs including but not limited to the peer certification program.
Assists, coordinates, and supports access to CalMHSA’s training modules.
Assists program staff and counties it represents.
Collaborates in auditing and evaluation of programs.
Gathers data, prepares reports, and presents recommendations.
Collaborates on communication to stakeholders including preparation of presentations and reporting latest updates in the program, and creating agendas.
Other duties as assigned.