Peer Partner I

Pacific Clinics • Irwindale, CA

4d

About The Position

Peer Partners use relevant personal experience with a particular challenge or issue to support, guide, and mentor others facing similar circumstances. They provide empathy, understanding, and practical advice to help individuals navigate challenges, and promote recovery, empowerment, and community connection.

This role provides peer-based support and mentorship, helps individuals identify strengths and goals, develop self-advocacy skills, and connect with community resources and services. Peer Partners collaborate with service providers and team members, maintain appropriate boundaries and confidentiality, and document interactions and progress according to program guidelines.

The position may involve unsupervised contact with children and may require driving on agency business. A full background check, TB exam, current First Aid/CPR certification, acceptable motor vehicle record, and appropriate insurance coverage are required.

Requirements

• High school diploma or GED, or an equivalent combination of education and experience; two years of relevant experience may substitute for one year of education.
• Directly related experience as a recipient of behavioral health services, recovery services, or systems involvement, such as mental health, substance use, or foster care, is required.
• Relevant experience overcoming one or more challenges, such as mental health concerns, substance use, homelessness, or system involvement.
• Ability to build trust and rapport through empathy and shared experience.
• Effective verbal communication and active listening skills.
• Ability to share personal experiences in a supportive, respectful, and appropriate manner.
• Understanding of recovery principles, empowerment, and self-determination.
• Knowledge of local resources, services, and peer support tools.
• Cultural humility and sensitivity when working with diverse populations.
• Ability to maintain appropriate boundaries and confidentiality.
• Dependability and consistency in providing peer support.
• Basic organizational and time management skills.
• Willingness to work collaboratively with staff, providers, and other peers.
• Openness to feedback, supervision, and continued learning.
• Familiarity with note-taking or documentation practices, as required by the program.
• Current First Aid/CPR certification.
• Full background check and TB exam required.
• If driving on agency business: acceptable motor vehicle record and appropriate insurance coverage.
• Ability to occasionally stand, walk, sit, handle or feel objects, tools, or controls; reach; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; and taste or smell.
• Ability to occasionally lift and/or move up to 25 pounds.
• Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

• Provide peer-based support and mentorship to individuals facing similar life challenges.
• Share personal experiences respectfully and supportively to foster hope and connection.
• Build trusting, non-judgmental relationships that support recovery or personal growth.
• Offer guidance, encouragement, and practical strategies for navigating systems and life challenges.
• Help individuals identify strengths, set goals, and develop self-advocacy skills.
• Connect individuals with community resources, support groups, and relevant services.
• Encourage empowerment, resilience, and personal responsibility.
• Collaborate with service providers and team members as part of a holistic support network.
• Maintain appropriate boundaries and confidentiality in peer interactions.
• Document interactions and progress in accordance with program guidelines.
• May drive on agency business.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) employer match up to 4%
• Competitive time off plans
• Possible 8% license differential for LMFT, LCSW, LPCC, PsyD, and select peer certifications
• Possible bilingual differential: up to 7.5% for qualifying direct-service roles or up to $80 per month for qualifying non-direct-service roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED