Peer Mentor

University of New Mexico•Los Lunas, NM

2d•Onsite

About The Position

The goal of a Peer Mentor is to provide students with guidance, support, and feedback to accelerate the student’s academic and professional growth. The mentor’s role is to support students by aiding in the planning and implementation of social & cultural campus or community activities/events, being an active and reflective listener and offering support and encouragement, sharing ideas to resolve academic barriers to success, building rapport with all students in the Pasos Resource Center, working closely with college navigation and technology; referring students to on-campus resources and advocacy, encouraging critical thinking, problem-solving, analysis, organization, academic, and personal growth, supporting students in discovering various types of study and note-taking skills that work best for them, exploring students’ strengths, talents and gifts, and encouraging them to find ways to use them, exposing students to new opportunities and experiences in reaching their academic goals, and assisting and supporting the Front Desk, including but not limited to cordially greeting visitors, answering phone calls, following visitor check-in protocols, scheduling advisement and tutoring appointments, assisting with frequently asked questions, offering warm referrals. The position requires up to 28 hours weekly (Monday through Friday) between 8am and 5pm with Late Night options up to 7pm. Availability is dependent on business need. Supervision and training include individual meetings with supervisor/team and attendance and participation in Peer Mentor training as outlined by the College of Reading and Learning Association (CRLA) curriculum. Center Responsibilities include greeting all students residing in the Pasos Resource Center, making students aware of availability for assistance, seeking out opportunities to meet and mentor students one-on-one, supporting data collection and entry for the Pasos Resource Center, assisting in updating resource information boards and knowledge of UNM Semester Deadline Dates, referring, connecting, and helping students schedule tutoring appointments via website or tutoring staff, assisting Pasos staff and center initiatives, restocking the Pasos Food Pantry and Micro Food Pantry and supporting the Peer Mentor Senior in food inventory, supporting data collection and entry in TutorTrac in collaboration with Peer Leads, and maintaining a clean and professional work environment, including disinfecting surfaces, watering plants, and attending weekly training sessions outlined by CRLA curriculum.

Requirements

Work-Study eligibility required
Commitment to the process and willingness to give their time and energy to mentoring
Successful completion of first year in college
Ability to attend weekly CRLA training sessions

Nice To Haves

Strong interest in supporting UNM students in their higher educational pursuits
Sophomore standing (30 credit hours or more)
Experience in leadership or mentoring
Previous community or campus involvement (Volunteering, Phi Theta Kappa, Student Government, student organizations, etc.)
Bilingual/Ability to read, write, and communicate in both Spanish and English
Ability to work effectively as a team member
Demonstrated ability to role model and provide examples of personal goal setting and ability to overcome barriers in making academic progress
Effective communication, empathy, and sensitivity skills

Responsibilities

Aiding in the planning and implementation of social & cultural campus or community activities/events
Being an active and reflective listener and offering support and encouragement
Sharing ideas to resolve academic barriers to success
Building rapport with all students in the Pasos Resource Center
Working closely with college navigation and technology; referring students to on-campus resources and advocacy
Encouraging critical thinking, problem-solving, analysis, organization, academic, and personal growth
Supporting students in discovering various types of study and note-taking skills that work best for them
Exploring students’ strengths, talents and gifts, and encouraging them to find ways to use them
Exposing students to new opportunities and experiences in reaching their academic goals
Assisting and supporting the Front Desk, including but not limited to cordially greeting visitors, answering phone calls, following visitor check-in protocols, scheduling advisement and tutoring appointments, assisting with frequently asked questions, offering warm referrals
Greet all students residing in the Pasos Resource Center
Make students aware you are available if they need assistance
Seek out opportunities to meet and mentor students one-on-one
Support data collection and entry for the Pasos Resource Center
Assist in updating resource information boards and knowledge of UNM Semester Deadline Dates
Refer, connect, and help students schedule tutoring appointments via website or tutoring staff
Assist Pasos staff and center initiatives
Restock the Pasos Food Pantry and Micro Food Pantry and support the Peer Mentor Senior in food inventory
Support data collection and entry in TutorTrac in collaboration with Peer Leads
Maintain a clean and professional work environment, including but not limited to disinfecting tables, chairs, desks, keyboards, counter space, etc., watering plants
Attending weekly training sessions outlined by CRLA curriculum