Peer Leader Specialist

Wounded Warrior Project • San Antonio, TX

1d • Hybrid

About The Position

The Wounded Warrior Project (WWP) Alumni Peer Leader Specialist cultivates the relationships of Alumni team members and the volunteer wounded warriors who serve as WWP volunteers to connect, serve, and empower wounded service members and their families around the country. The Alumni Peer Leader Specialist supports the Alumni program by assisting with identification of and coordination of the vetting process for potential Alumni peer leaders, and by providing oversight of volunteer-led engagement activities and of the administrative functions of the volunteers.
Wounded Warrior Project® (WWP) is a veterans service organization that is transforming the way America’s wounded veterans are empowered, employed, and engaged in their communities. WWP™ works with warriors and their families to create paths toward success as they transition back into civilian life. Through direct programs and services, WWP connects warriors to a network of support and resources to address their evolving needs. The WWP team is passionate about creating impact—and since 2003, has improved the lives of over half a million warriors and their families. In fact, many WWP employees are veterans themselves and have experienced firsthand the benefits of its programs and services

Requirements

• Four years of experience coordinating events or activities with volunteers.
• Three years of experience successfully performing in a WWP programmatic position may be substituted for the volunteer coordination experience.
• Three years of experience developing and building relationships and partnerships, e.g. with military organizations, veteran’s associations, community partnerships, or corporate relationships.
• Bachelor’s degree. Equivalent combination of education, applicable military experience, training, and certification may be considered in lieu of degree.
• Valid state-issued driver’s license.
• Ability to obtain ASIST Certification within 1 year of hire.

Nice To Haves

• Four years of experience planning events or community activities, especially in a non-profit organization.
• Four years of experience with volunteer management.
• Three years of experience working with WWP, and having a familiarity of WWP programs and services.
• ASIST Certification.

Responsibilities

• Establish and maintain a standard method of communicating with all assigned peer leaders in order to strengthen teamwork and culture
• Propose and execute regionally based training to be conducted, on an annual basis, as a refresher to initial volunteer training.
• Oversee administration, logistics, support, and execution for the Alumni peer leader activities and personnel, including volunteer development and coaching, formal recognition, and annual performance reviews.
• Identify and coordinate vetting of potential Alumni peer leaders in conjunction with the manager.
• Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.
• Support planning of peer leader events, specifically Peer Support Groups and Warrior-led activities.
• Establish effective working relationships and work collaboratively with WWP teammates across the country to develop and implement impactful events and activities to connect, serve, and empower wounded warriors.
• Assist the Peer Leader Trainers with planning and execution of Peer Leader Training Summits.
• Attend Alumni events, recreational events, and fundraising events, and support programs as appropriate.
• Maintain current and accurate data in WWP intranet electronic tracking systems, e.g., SalesForce.
• Regularly communicate and network with wounded warriors, serving as a resource and mentor.
• Communicate the benefits of WWP programs and services to members of the community and encourage them to become involved with and support the WWP vision.
• Ensure proper expense controls and accurate records.
• Perform Alumni teammate duties as necessary to support the Alumni program.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Benefits

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level