Pediatric Rehab Aide - SRS - Per Diem Kearny Mesa

Sharp HealthCare • San Diego, CA

8d • Onsite

About The Position

Assists PT with patient treatment procedures under the supervision of a physical therapist and department maintenance. Performs scheduling, reception and other assigned department operational tasks.

Requirements

• H.S. Diploma or Equivalent
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
• Medical terminology required.

Nice To Haves

• Completion of a medical receptionist or equivalent training program.
• Some computer experience.

Responsibilities

• Assists PT with patient treatment procedures under the supervision of a physical therapist and department maintenance.
• Performs scheduling, reception and other assigned department operational tasks.
• Keeps aide station, treatment rooms and gym clean and orderly.
• Restocks rooms with linen and supplies as needed.
• Empties dirty linen bags into dirty linen cart.
• Wipes down equipment on a regular basis.
• Files D/C charts and purges files after one year per department standard.
• Sends progress notes to appropriate medical records location.
• Greets patients, physicians and staff with eye contact, smiling and acknowledging a person by name.
• Explains provider delays to patient and offers alternatives.
• Maintains confidentiality according to department policy.
• Responds to patient and co-worker needs and concerns as appropriate.
• Communicates schedule changes/updates and messages to providers in a timely and complete manner.
• Participates in problem solving.
• Communicates with patient in the treatment area explaining treatment procedures, common reaction and anticipated outcomes.
• Communicates with the treating therapist regarding progression and reaction to the daily treatment.
• Demonstrates flexibility in work practices.
• Supports organizational cost containment i.e. following work comp and PPO authorization guidelines.
• Takes initiative in using time effectively.
• Actively sets priorities and adjusts to unscheduled situations.
• Accepts responsibility for own actions and outcomes.
• Initiates communication with others to ensure job is completed successfully.
• Follows established cash receipt policy and procedures for collection of payments.
• Balances and secures cash drawer.
• Prepares daily deposit with minimal reminder to complete in an accurate and thorough manner.
• Performs mini-registration procedures and verifies insurance eligibility.
• Provides accurate information to all customers including patients, co-workers, physicians and visitors and maintains a variety of office support.
• Demonstrates safe and appropriate operation of modalities and equipment.
• Supervises exercise programs through guidance of registered physical therapist, assists with classes and treatment prep.
• Prepares treatment area.
• Escorts patients to treatment area.
• Completes treatment procedure safely and appropriately.
• Monitors progression of treatment.
• Cleans treatment area at conclusion of treatment.
• Keeps rooms stocked with supplies as needed.
• Assists physical therapists as instructed.
• Engages in courteous and helpful telephone conversations with all customers (i.e. patient, physicians, co-workers and visitors) in a manner that is perceived by customers as pleasant and effective.
• Performs scheduling tasks involving effective communication with patient, providers and co-workers.
• Completes necessary computer tasks and documentation that is thorough and accurate per departmental guidelines.
• Answers the phone promptly and professionally per department standards.
• Asks before placing a caller on hold and waits for response, checks back and offers alternatives.
• Transfers appropriately and thanks the caller at the end of the call.
• Takes complete messages that are formatted neatly, concisely, spelled correctly and written using correct medical terminology.
• Confirms future appointments with patient according to guidelines.
• Performs other scheduling (e.g. IDX and PPO insurance authorization) as identified by site.
• Returns phone messages/voice mails according to established guidelines, based on message documentation.
• Gives caller all necessary information (i.e. directions, phone numbers, etc.)
• Contact physician offices regarding insurance authorization status.
• Calls referred patients, triages, checks demographics, insurance authorization, preferences and re-calls when necessary.
• Schedules appointments in computer per department standard.
• Arrives and reschedules appointments in computer accurately and within established timeframes.
• Documents in case notes for Occ. Med. Patients.
• Routes referrals to appropriate departments, return with reasons (i.e. Pt declined).
• Calls for authorization for Occ. Med. Patients that have been referred by outside physicians.

Benefits

• Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED