About The Position

Main Street Children's Dentistry and Orthodontics of South Broward is seeking a Pediatric Dental Receptionist to join their clinical team in Cooper City, FL. This role focuses on providing a high level of patient care and satisfaction within a team-based environment. The practice emphasizes comprehensive, personalized care in a warm and welcoming setting, prioritizing patient comfort and advanced treatments for optimal oral health. This position is ideal for individuals passionate about customer service, eager to learn, and interested in starting a career in the dental field. The receptionist will support staff and patients by answering phones, handling inquiries, scheduling appointments, and assisting with financial arrangements for treatment plans. Flexibility in handling assigned tasks and projects is also expected. The role offers an opportunity to make a meaningful impact on patients' lives through exceptional oral care.

Requirements

  • Exceptional customer service skills
  • Experience answering telephone

Nice To Haves

  • Experience working in a dental, medical, or other health-care office
  • Knowledge of insurance plans (HMO/PPO)

Responsibilities

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Benefits

  • Flexible scheduling options
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
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