About The Position

The Pediatric Care Management Social Worker provides support and guidance to pediatric patients and their families as they navigate wellness within the OU healthcare system. The role coordinates care and support for individuals and families facing complex social and health-related challenges, collaborating with patients, families, healthcare professionals, and community resources to address needs and improve well-being. The position may be filled at Level 1, 2, or 3 based on education, experience, and licensure. It is part-time, 16 hours per week in 8-hour weekend shifts. The social worker assesses patient needs using medical diagnoses, chart reviews, interviews, and care-team input; conducts psychosocial assessments; and provides or supervises care-plan interventions such as referrals, crisis support, prevention, education, advocacy, bereavement services, and therapy within applicable supervision requirements. The role educates patients and families, monitors progress toward care goals, screens for high-risk situations, documents abuse- or neglect-related education and sessions, coordinates with clinical staff and agencies, advocates for patients, escalates ethical concerns, and completes mandated reports. An LMSW or LCSW with one year of experience may precept newly hired Level I social workers and BSW or MSW students.

Requirements

  • Master of Social Work from an accredited institution.
  • Level 1: 0–3 years of work experience; healthcare experience preferred.
  • Level 1: Current Licensed Master Social Worker (LMSW), or under supervision for Licensed Clinical Social Work (LCSW), or current LCSW from the Oklahoma State Board of Licensed Social Workers.
  • Level 2: At least 3 years of social work experience and current LCSW from the Oklahoma State Board of Licensed Social Workers.
  • Level 3: At least 5 years of social work experience and current LCSW from the Oklahoma State Board of Licensed Social Workers.
  • Current Basic Life Support certification from the American Heart Association is required at each level.
  • Knowledge of social and psychological casework principles and practices, community and hospital social and welfare resources, and current social and economic conditions, trends, and problems.
  • Analytical skills to interpret situations and determine appropriate courses of action.
  • Ability to explain technical data in a form understandable to patients, families, and hospital staff.
  • Good interpersonal skills.

Nice To Haves

  • Healthcare experience is preferred for Level 1.

Responsibilities

  • Assess assigned patients by combining information from medical diagnoses, chart reviews, interviews, and care teams.
  • Conduct psychosocial assessments and communicate findings to appropriate clinical staff.
  • Provide or supervise care-plan interventions, including resource and referral assistance, crisis intervention, prevention, education, patient advocacy, bereavement support, therapy where permitted under supervision, and other appropriate support.
  • Partner with the healthcare team and involve patients and families in developing and implementing care plans.
  • Educate patients and families about diseases, treatments, social or financial situations, emotional stress, and other problems.
  • Monitor care and progress toward goals, implementing appropriate interventions as needed.
  • Conduct high-risk screening and provide crisis counseling where permitted under supervision.
  • Provide and document education and resources for patients and families regarding abuse or neglect, including physical abuse.
  • Act as a liaison between patients and families, clinical staff, and other agencies.
  • Advocate for patient concerns and escalate ethical dilemmas through appropriate channels.
  • Treat others fairly and respectfully, preserving their self-confidence and dignity and showing regard for their opinions.
  • Complete reports required by mandated-reporting requirements.
  • An LMSW or LCSW with one year of experience may precept newly hired Level I social workers and BSW and MSW students.
  • Perform other duties as assigned.

Benefits

  • Paid time off (PTO)
  • 401(k)
  • Medical plans
  • Dental plans
  • Other benefits included in a comprehensive benefits package
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