Retains and expands existing client relationships and has oversight responsibilities for the implementation of new clients. Negotiates renewals with the client/carrier for the efficient delivery of services at profitable fee or commission levels. Responsible for year over year growth of business through preservation of renewal business, business expansion, and meeting the organization’s profitability and budget goals. Creates a client-specific business plan to ensure growth, retention, and expansion goals are met. Communicates with each team member, promoting and encouraging a positive team atmosphere.
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