Recovery--Full-Time (Days)

Trinity Health•Ann Arbor, MI

1d•Onsite

About The Position

Under the direction of a registered nurse, the patient care technician is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. Demonstrates unit/area-designated competencies. Assists in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family well being including concepts of relationship based care.

Requirements

High school diploma or GED
Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course.
Student nurses must have completed their nursing fundamentals class of a BSN program.
Interpersonal skills necessary to effectively communicate with patients, families, and other employees
Follow instructions and record patient information.
Prioritize assigned tasks and organize work.
Walk and stand for 90% of shift.
Lift, turn, and position patients.
Concentrate and pay close attention to details for over 90% of time
Able to work in area with potential exposure to infectious agents and/or contaminants.
Basic computer skills such as use of e-mail and simple word processing
Maintains AHA Heartsaver certification

Responsibilities

Takes initiative in reporting patient needs, abnormal findings and condition changes to RN
Actively participates in structured and informal handoffs
Performs purposeful hourly rounding
Promptly responds to patient requests
Records/calculates intake and output, obtains weights
Applies support/orthopedic devices such as support hose and compression devices
Obtains routine vital signs, pain score and temperature
Assists the patient with: coughing, deep breathing, use of incentive spirometer, oral suctioning
Applies warm/cold therapies (heating pads, ice packs, cryocuff, hot ice machine and warm soaks)
Provides care of the restrained patient including general care, application of the restraint and ongoing monitoring of the restrained patient
Care and removal of Foley catheters
Routine oxygen therapy, pulse oximetry
Assist in preparing the body following death
Assists patient with ADLs including: Bathing, showering, toileting, positioning, turning, transferring & ambulation using assistive devices as needed and appropriate
Assists with feeding and menu selection
Distributes/collects nourishments and orders late trays
Answers call lights
Collects and sends specimens including blood and blood cultures
Obtains blood specimens from intermittent infusion devices, flushes intermittent infusion devices
Inserts and removes peripheral IV catheters (not to include regulating drip rate of infusion)
Competency based point of care testing such as blood glucose
Records patient information and required data in appropriate areas in order to meet documentation and charging requirements.
Documents all patient belongings upon admission
Prepare patient room for arrival/ assists in transfers and or discharge of patients
Orients patient/family/visitors to patient room, unit, waiting area and facilities
Assists patient/family in the use of hospital equipment (telephone, lights television)
Makes occupied and unoccupied beds
Collects and disposes of soiled linen
Cleans and maintains equipment according to procedures
Applies simple dressing to clean wounds of stage I or stage II depth (partial thickness) following assessment of the RN (does not include dressings that require topical ointments, gels, creams, packing or ace wraps)
Secures complex dressings that have been changed by other caregivers.
Performs PEG care and dressing changes
Gathers post procedural data after initial nursing assessment such as vital signs, circumcision checks
Places patients on monitors/telemetry and maintains lead placement
Clean intermittent urinary catheterization
Checks/restocks unit emergency equipment/supplies and nurse servers
Trach care and trach suctioning
Performs other unit specific duties as delegated
Bottle feeds infants.
Assist new breastfeeding mother’s with latching and positioning of infant, set-up of breast pump and initiation of pumping
Completes and documents newborn hearing screen
Demonstrates effective organizational and time management skills that support patient and unit goals.
Demonstrates cost effective use of unit resources such as supplies and equipment.
Seeks ongoing learning experiences by attending appropriate inservices, continuing education and mandatory programs.
Maintains good rapport and cooperative relationships with staff, patients, visitors and other team members.
Approaches conflict in a constructive manner.
Helps to identify problems, offer solutions, and participate in their resolution.
Implements service recovery strategies as appropriate.
Creates an environment that promotes customer satisfaction and the patient experience
Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to St. Joseph Mercy Health System.
Discusses patient and hospital information only among appropriate personnel in private places.
Follows all HIPAA policies and procedures.
Behaves in accordance with the Mission, Vision and Values of Saint Joseph Mercy Hospital.
Demonstrates all SJMHS “Performance Standards: Focus on Others”.
Fully integrates Relationship Based Care into role.
Follows all SJMHS policies and procedures including infection control (use of body substance isolation and use of personal protective equipment when in contact with body fluids).
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers.
Reports all preventable hazards and unsafe practices immediately including near misses and actual errors.