PCC - Complex Scheduler

Emory Healthcare•Atlanta, GA

1d•$22 - $27•Onsite

About The Position

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We're seeking a PCC - Complex Scheduler who will work collaboratively with staff and patients to schedule complex appointments.

Requirements

6 months of healthcare scheduling experience is required.
Problem-solving ability
Ability to provide a high level of customer service
Excellent communication skills, both verbal and written
Ability to work in a team environment
Time management skills
Empathy for others

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Performs advanced and time intensive scheduling tasks to support complex surgeries and/or imaging and procedures outside of current clinic such as hospital or OP radiology center.
Coordination of multiple specialties
Coordination of pre-operation and post-operation testing/clearance
Coordination of complex, sequential treatment appointments including clinical trials and standard of care patients
Coordination of transplant related work up and evaluations for donors and patients
Serves as the primary point of care for these patients and their families.
Registering or scheduling new patients and return visits
Scheduling ancillary appointments and imaging and procedures within their local clinic