PCA Skills Trainer

AgeSpan•Lawrence, MA

27d•$26 - $28•Hybrid

About The Position

AgeSpan has been supporting individuals' desire to make their own decisions, secure their independence, and remain living independently in the community since 1974. The agency is a thought-leader and a nationally known generator of new ideas, welcoming creativity and employee ideas. It offers a stimulating, friendly, and collaborative work environment with competitive salaries, generous vacation time, and an excellent work/life balance. AgeSpan values diversity and encourages career growth. The work environment combines a supportive, collaborative, and encouraging culture for diverse perspectives, a focus on innovation with a recognized team for developing and implementing innovative programs, encouragement of employee development through involvement and skill acquisition, and a satisfying work-life balance with flexible scheduling, generous paid time off, and wellness programs.

Requirements

Associate degree and 4 years relevant work required.
High School diploma with significant relevant work experience with elders or the disabled may be substituted for degree.
Excellent written, verbal, interpersonal, and computer skills necessary.
Must have a valid driver's license and reliable transportation.

Nice To Haves

Bilingual ability in either Khmer or Spanish is strongly preferred.

Responsibilities

Perform intake and orientation on new PCA referrals to determine initial eligibility for services.
Instruct the Consumer in the rules, policies, and regulations.
Onboard consumers with the Electronic Visit Verification (EVV) system for timesheets.
Describe the role of the personal care agency and the fiscal intermediary.
Conduct field visits to assess prospective consumers' physical, social, emotional, and environmental status to determine their eligibility and needs in their homes in accordance with contractual requirements.
Manage an ongoing caseload of PCA consumers.
Provide functional skills training to instruct the Consumer/Surrogate in the basic requisites of an effective program of personal care services, including utilizing the Electronic Visit Verification (EVV) system for completing timesheets.
Instruct the Consumer/Surrogate on completing timesheets through EVV, understanding the medical issues and limitations of the Consumer, and reviewing the responsibilities of the Consumer/Surrogate/Administrative Proxies.
Instruct Consumer/Surrogate/Administrative Proxies on how to hire a new Personal Care worker, review paperwork for new hires, and provide a new employee packet.
Perform quarterly comprehensive skills training on new Consumer/Surrogate/Administrative Proxies and additional training as needed.
Perform annual comprehensive skills training for consumers who have been with the program for more than one year and as additional training is needed.
Provide ongoing support to consumers and/or Surrogates in utilizing the Electronic Visit Verification (EVV) system.
Offer instruction on issues regarding benefits, durable medical equipment, and referrals to other programs.
Keep current personal data, progress notes, and tracking software information in PCA Program software and case files.
Work collaboratively within an interdisciplinary team of Nurses, Skills Trainers, and Case Aides.
Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
Assist participants with Medicaid applications, securing Social Security and S.S.I., and other related benefits.
Perform other related duties as assigned.