PC Tech Supervisor - Information Technology (Full time, Day shift)

WASHINGTON REGIONAL MEDICAL CENTERFayetteville, AR
3dOnsite

About The Position

The role of the PC Tech Supervisor reports to the Technology Services Manager. This position is responsible for the daily oversight of the PC Tech Team.

Requirements

  • High school diploma or GED, required.
  • Minimum 4 years previous experience in an information technology role, required.

Nice To Haves

  • CompTIA A+ and Network+, preferred.

Responsibilities

  • Lead recruitment efforts in partnership with manager
  • Serve as mentor to support PC tech team in accomplishing goals
  • Research and present recommendations for hardware, software, and vendors
  • Assist in maintaining accurate inventory of supplies
  • Coordinate and execute significant organization department moves as it relates to technology
  • Assist with development and implantation of policies and procedures
  • Create report on technical findings
  • Provide proactive support and preventative maintenance of network systems
  • Participate in enterprise-wide application and system upgrades
  • Create, update, and ensure timely completion of helpdesk tickets
  • Partner with internal and external clients to resolve issues
  • Support multiple devices including computers, laptops, printers, and scanners
  • Assist with device imaging and replacement
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