PC Tech Runner Information Technology (Full-Time, Monday-Friday)

Washington Regional Medical System • Fayetteville, AR

2d • Onsite

About The Position

The role of the PC Tech Runner reports to the Technology Services Manager. This position is responsible for assisting the PC Techs with various technology objectives and projects.

Requirements

• High school diploma or GED
• Valid Arkansas drivers license and auto liability insurance, required.

Nice To Haves

• Certification in CompTia A+ and/or Network+
• Previous experience in a customer service role

Responsibilities

• Perform computer, desktop phone, mobile device, and printer endpoint imaging, inventory, installation, relocation, and functional verification
• Assist PC Techs and system administrator teams with trouble shooting and resolution of issues
• Partner with PC Techs and admins to learn and support multiple systems at a helpdesk level I
• Create, update, and resolve helpdesk tickets and ensure ticket documentation is maintained appropriately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED