PC Support Specialist
GrayRobinson, P.A.•Tallahassee, FL
•Onsite
About The Position
GrayRobinson, a full-service law and government-consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening for a PC Support Specialist in our Tallahassee office. This position is non-remote, with some travel required. Primary duties include providing end-user support for computer hardware and peripherals, as well as supporting standard firm productivity software.
Requirements
- At least 3 years of hands-on experience in a PC Support (or similar) role within a professional office environment
- Extensive experience in diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconferencing equipment, and other technical equipment
- Excellent troubleshooting and problem-solving skills
- Strong sense of professionalism and initiative
- Customer service-oriented
- Able to multitask and prioritize requests to complete tasks on time
- Expert-level knowledge of the Windows operating system
- Solid working knowledge of networking, hardware, and printer support
Nice To Haves
- Experience with law firm applications, such as iManage Work10 and Aderant Expert
Responsibilities
- Providing end-user support for computer hardware and peripherals
- Supporting standard firm productivity software
- Diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconferencing equipment, and other technical equipment.
Benefits
- Comprehensive benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
