PC Support Analyst I - MIS

Gulf Coast Blood • Houston, TX

1d

About The Position

Join our team of heroes!
Are you seeking daily adventure while advancing your career? Look no further.
We’re looking for a PC Support Specialist who loves helping people solve technical problems. In this role, you’ll be the go‑to resource for employees who need support with their computers, software, or peripherals. You’ll handle help desk requests, install and maintain hardware and applications, troubleshoot issues, and guide users on how to get the most out of our systems. You’ll also help develop and support custom software tools and ensure everything meets company standards. If you enjoy hands‑on tech work and making someone’s day a little easier, this role is for you.
Just For You:
Technical skills.
Career advancement.
Engaging and exciting opportunity to SAVE LIVES.

Tips to thrive in our culture:
Embody our Core Values of Commitment, Integrity, and Respect
Work to actively create experiences that inspire others to save lives, each and every day.
Embrace doing it right, making connections, and creating desired experiences.
Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

Requirements

• Requires a minimum of two years of experience with enterprise level desktop support.
• Must have a valid Texas Driver’s License and acceptable driving record.

Nice To Haves

• Associate’s or Bachelor’s Degree from an accredited college or university in Computer Science or a related field desirable.

Responsibilities

• Provide first level, problem-solving support on all PC's and associated peripherals in a timely manner.
• Act as primary contact for PC users through Help Desk.
• Install and support PC software and hardware, including peripherals.
• Educate PC users on the Local Area Network (LAN) and all software and hardware supported by the MIS Department.
• Develop and maintain application specific software for users.
• Ensure compliance with regulations, procedures and standards applicable to assigned responsibilities.
• Repair broken hardware and assist the user in restoring damaged or lost software.
• Assist users in the development of software solutions.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees