PC Associate II/Scheduler

Piedmont Healthcare Inc. • Atlanta, GA

2d

About The Position

Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address the appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.

Requirements

• H.S. Diploma or General Education Degree (GED) Required
• 1 year of related customer facing experience Required

Nice To Haves

• Call center, patient scheduling and/or physician front office experience Preferred

Responsibilities

• Serving as front-line support for the Patient Connection Center within Piedmont Healthcare.
• Answering incoming calls serving as First Call Resolution in order to address the appropriate course of action.
• Pre-registering and scheduling patient encounters for provider services.
• Utilizing excellent customer services standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED