PBX Operator
Opelousas General Health System•Opelousas, LA
•Onsite
About The Position
PBX operator is responsible for managing a variety of incoming, outgoing and in-house office calls that involves calls from family members, hospital staff members and patients. The role requires managing high volume calls efficiently, assisting patients, visitors and vendors with directions, performing clerical duties, paging codes, and multitasking while managing calls with a professional manner. The operator must always speak clearly and fluently, be polite and friendly with a positive attitude and patience to listen, and answer multi-line calls in a timely manner.
Requirements
- High School Diploma required.
Responsibilities
- Manages a variety of incoming, outgoing and in-house office calls.
- Transfers incoming calls to the right room, department or facilities within the hospital.
- Manages high volume calls efficiently.
- Assists patients, visitors and vendors with directions inside and outside the hospital.
- Performs some clerical duties.
- Pages codes.
- Performs multi-tasking while managing calls and shows a professional manner of call management.
- Speaks clearly and fluently, is polite and friendly with a positive attitude and patience to listen.
- Answers multi-line calls in a timely manner.
Benefits
- Browse our benefits OGHS-Benefits.pdf
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
