PBX Operator

Prime Healthcare•Mesquite, TX

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Dallas Regional Medical Center is a 202-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization, and imaging. The hospital is the only Certified Stroke Center, Accredited Chest Pain Center, and Labor and Delivery Unit in the area. In addition, Dallas Regional is the only Trauma Center for 13 miles, and was the first Accredited Geriatric Emergency Room in Dallas County. The hospital is a recipient of Healthgrades Patient Safety Excellence Awards, 15 Healthgrades Five-Star ratings over the past three years, and Straight "A" Hospital Safety Grades from The Leapfrog Group since 2018. For more information visit www.dallasregionalmedicalcenter.com .

Requirements

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
Effective written, verbal communication, and interpersonal skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous PBX experience preferred.
Previous experience in office or receptionist
Customer Services experience preferred.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments.
The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes.
Ability to communicate with population served.

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