PBM Project Manager

Fairview Health Services•Shoreview, MN

12d

About The Position

The PBM Project Manager is responsible for managing both benefit plan implementations and broader project management initiatives across the organization. This role leads projects end-to-end—from initiation through closure—ensuring successful delivery of client-facing implementations as well as internal, operational, and technology-driven initiatives. The Project Manager is accountable for overall project success, including timeline adherence, stakeholder alignment, and delivery of expected business outcomes. For implementation efforts, this role serves as the primary client-facing lead and is responsible for successful go-live and operational readiness. Project assignments may include client implementations, internal operational initiatives, technology delivery (e.g., platform enhancements), and enterprise programs.

Requirements

B.S./B.A. Bachelor’s degree in relevant field or equivalent combination of education and experience
2 years Project management experience across large, cross-functional projects
2 years Experience in Pharmacy Benefit Management or healthcare industry
Ability to work effectively in a fast-paced, evolving environment

Nice To Haves

B.S./B.A. Bachelor’s degree in business, healthcare, pharmacy, or related field
Experience leading both implementation and non-implementation projects
Demonstrated accountability for project delivery including implementation and go-live outcomes
Experience in agile environments, including Scrum Master responsibilities
Experience facilitating agile ceremonies (spring planning, backlog refinement, retrospectives)
Ability to exercise independent judgement and manage competing priorities
Experience interfacing with senior and executive leadership
Proven ability to influence, negotiate, and resolve conflict
Strong leadership skills with ability to motivate and guide cross-functional teams
Excellent written and verbal communication skills
Strong organizational change management and problem-solving capabilities
PMP Certification

Responsibilities

Manage projects through the full project lifecycle (initiation, planning, execution, and closure)
Develop and maintain project plans, schedules, budgets, and resource allocations
Execute projects to deliver defined scope on time and within budget
Promote alignment across stakeholders through clear communication of timelines, milestones, and deliverables
Lead work breakdown structure development and project planning sessions
Identify, manage, and mitigate risks, issues, and changes across scope, schedule, cost, and quality
Monitor project performance and provide regular status reporting to stakeholders
Resolve project barriers and escalate issues as needed to ensure progress and delivery
Facilitate cross-functional coordination across business, IT, vendors, and operational teams
Ensure adherence to Enterprise Project Lifecycle (EPLC) standards and project management best practices
Mentor and support development of project management resources
Lead end-to-end benefit plan implementations from initiation through go-live and stabilization
Maintain accountability for implementation success, including milestone achievement, client readiness, and go-live outcomes
Serve as the primary client-facing implementation lead and central point of contact throughout the implementation lifecycle
Manage client expectations and ensure alignment on deliverables, timelines, and readiness
Coordinate across PBM operations, IT, and vendor partners to execute implementation activities
Proactively identify, escalate, and resolve implementation risks and issues
Support Agile project delivery practices across implementation and non-implementation projects, as appropriate
Serve as Scrum Master for assigned workstreams or projects
Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement
Manage and prioritize project backlogs in collaboration with business and technical stakeholders
Promote team accountability, transparency, and continuous improvement
Act as a primary point of contact for stakeholders, including clients for implementations and internal partners for enterprise initiatives
Communicate project status, risks, and outcomes clearly and effectively
Build and maintain strong stakeholder relationships across cross-functional teams
Ensure a high level of stakeholder and client satisfaction through effective delivery and communication