Payroll & Time Tracking Supervisor

Primient•Schaumburg, IL

19h•Onsite

About The Position

The Payroll & Time Tracking Supervisor is responsible for the end-to-end administration, accuracy, and compliance of payroll operations, ensuring employees are paid correctly and on time across the full employee lifecycle. This role oversees all aspects of payroll processing, including regular payroll runs, off-cycle and retroactive payments, payroll audits and reconciliations, garnishments, tax compliance, and the resolution of complex payroll issues. The Payroll & Time Tracking Supervisor serves as the organization’s primary subject matter expert for Workday Payroll, Time Tracking, and Absence, with responsibility for system configuration, troubleshooting, testing, and ongoing optimization of these modules. This role ensures that payroll-related configurations, time entry processes, and absence calculations are designed and maintained to support accurate, compliant, and efficient payroll processing. In addition to operational ownership, the Payroll & Time Tracking Supervisor provides guidance and escalation support for complex payroll matters, working closely with internal teams to investigate and resolve payroll discrepancies, improve processes, and reduce recurring issues. The role partners with HRIS, Finance, and external vendors to maintain strong internal controls, support system enhancements, ensure regulatory compliance, and continuously improve payroll, time tracking, and absence processes. Through operational leadership and deep system expertise, the Payroll & Time Tracking Supervisor ensures payroll processes are reliable, scalable, and aligned with organizational policies while delivering a consistent and dependable employee experience.

Requirements

In-depth knowledge of payroll calculations, including Federal, State, and FICA withholding; gross-to-net processing
Strong working knowledge of FLSA rules and wage and hour requirements
Functional knowledge of associated HR/payroll business processes and best practices
Knowledge of Section 125 plans, COBRA, FMLA, retirement, wellness, and other benefit programs impacting payroll
Understanding of payroll compliance requirements, audits, and controls
Knowledge of Workday Payroll module best practices
Advanced proficiency in Microsoft Office, particularly Excel
Strong working knowledge of Workday payroll functionality
Ability to serve as a subject-matter expert and primary escalation point for complex payroll inquiries
Skills and experience working cross-functionally with HRBPs, Finance, Benefits, and HRIS to resolve payroll-related issues
Strong analytical and problem-solving skills to resolve issues independently within policy
Ability to review, validate, and reconcile payroll data with a high degree of accuracy
Experience identifying trends, errors, and opportunities for process improvement
Detail-oriented with a consistently high level of accuracy; meets deadlines and maintains strong organization in a fast-paced environment
Resilient and adaptable, able to manage changing priorities and business requirements effectively
Proactive and solutions-oriented; takes ownership of issues through resolution
Ability to clearly and professionally communicate payroll-related guidance and changes to employees and stakeholders
Demonstrates strong collaboration and partnership across functions
Acts as a role model for payroll best practices and compliance
Maintains a high level of confidentiality and professionalism when handling sensitive information
Effectively manages time and workload; prioritizes tasks to ensure timely payroll processing
Bachelor’s Degree in Business, Human Resources or related field.
Demonstrated payroll experience in a complex or multi-state environment
Experience supporting payroll audits, reconciliations, and year-end processes
Experience with reporting, dashboards, and data analysis to support payroll operations
Exposure to continuous improvement initiatives, process documentation, and standard operating procedures
Prior experience acting in a lead or Supervisor capacity (e.g., mentoring peers, coordinating work, serving as escalation point)

Nice To Haves

Certified Payroll Professional (CPP)
Experience working in a shared services or centralized payroll model
Experience with Workday Payroll module

Responsibilities

Serve as the day‑to‑day operational Supervisor within the People Services function, supporting a consistent, accurate, and compliant payroll experience across the employee lifecycle.
The role is accountable for the effective supervision of the team, including oversight of daily activities, performance expectations, and adherence to established processes.
Act as a hands‑on payroll subject matter expert, providing guidance and resolution for complex payroll issues, escalations, and inquiries, while reinforcing a strong customer service mindset.
Own and execute payroll operations across multiple pay cycles in North America and Canada, ensuring timeliness, accuracy, and adherence to regulatory and internal control requirements.
Own the Workday Payroll module, including configuration, maintenance, testing, troubleshooting, and optimization to ensure efficient, scalable, and compliant payroll processes.
Identify inefficiencies and opportunities to streamline payroll and system processes, partnering with HRIS and stakeholders to design, document, and implement improvements.
Create, maintain, and execute a schedule of payroll‑related audits and reconciliations, including employee data and system controls, ensuring audit readiness and compliance.
Serve as the first point of escalation for payroll specialists and key partners on complex or urgent payroll matters.
Partner closely with Finance and payroll vendors to support payroll accuracy, data integrity, and system enhancements.
Support ongoing change by participating in payroll‑related system updates, regulatory changes, and process enhancements, ensuring readiness and smooth execution.
Contribute to a positive employee and business experience by delivering timely, accurate, and value‑added responses to escalated People Services inquiries.