Payroll Support Manager

Newport Hospitality Group•Williamsburg, VA

12d

About The Position

The Payroll Support Manager is critical to ensuring the accurate, timely, and compliant processing of multi-state payroll. You will manage payroll systems, resolve discrepancies, and collaborate with HR and Finance to maintain data integrity, support audits, and drive process improvements.

Requirements

Bachelor’s Degree in Finance, Accounting, or a related field preferred, or equivalent experience.
5+ years of relevant payroll management experience with proven leadership in payroll operations.
Proficiency in payroll software systems (e.g., ADP, M3) and advanced Excel skills.
In-depth understanding of multi-state payroll laws, tax regulations, and accounting principles.
Strong analytical, problem-solving, and process-improvement skills.
Excellent leadership, clerical, and communication abilities.

Nice To Haves

Familiarity with hospitality industry payroll dynamics is a plus.

Responsibilities

Oversee the complete multi-state payroll cycle (data entry, calculations, and paycheck distribution).
Process all payroll changes (rate, department, direct deposit, re-hires, transfers), review all inputs for accuracy, set up withholding taxes, import and validate time files, review hours, confirm accruals, and process garnishments.
Submit final approved payroll to ADP and distribute journals/invoices to Accounting/Ownership.
Ensure strict adherence to federal, state, and local payroll laws and regulations.
Maintain audit-ready documentation and prepare for and respond to internal and external audit inquiries.
Handle unemployment notifications and employment verification requests.
Manage, mentor, and support payroll staff, providing training and guidance to foster a high-performing team.
Analyze operations to identify inefficiencies and implement improvements to enhance accuracy and efficiency.
Ensure payroll records are accurate, complete, and securely maintained.
Generate payroll reports (budgeting, forecasting, financial planning).
Work closely with HR and Finance to ensure consistent and accurate data.
Assist in creating and updating payroll policies.
Clearly communicate essential payroll information to team members and stakeholders.