Payroll Support Analyst
About The Position
We are seeking a detail-oriented and technically strong Payroll Support Analyst to join our Payroll team. This is an entry-level role ideal for someone with 1–2 years of experience in SAP SuccessFactors and/or Staff Schedule Care who is interested in developing their career within payroll, systems, and data analysis. This role will not be responsible for processing payroll, but will play a critical part in supporting payroll operations through system testing, data validation, reporting, and issue resolution. The position is well-suited for someone who enjoys working with data, troubleshooting system issues, and supporting continuous improvement initiatives—similar to a junior business analyst within a payroll environment.
Requirements
- 1–2 years of experience working with SAP SuccessFactors (preferred)
- Experience supporting system testing, data validation, or reporting functions
- Exposure to payroll or HRIS environments is an asset
- Post-secondary education in Business, HR, Finance, or a related field is preferred
- Strong analytical and problem-solving skills with high attention to detail
- Comfortable working with large data sets and identifying inconsistencies
- Technical aptitude with systems, testing, and data validation processes
- Strong communication skills with the ability to explain data clearly to non-technical stakeholders
- Organized and able to manage multiple priorities, especially during payroll cycles
- Eagerness to learn and grow within a payroll and systems-focused environment
Nice To Haves
- SAP SuccessFactors
- Staff Schedule Care
Responsibilities
- Support testing of system updates, enhancements, and fixes within SAP SuccessFactors
- Execute test cases, document results, and identify discrepancies or system issues
- Partner with Payroll, HR, and external vendors to validate system functionality
- Extract, analyze, and validate payroll and HR data to ensure accuracy and integrity
- Prepare reports that translate raw data into meaningful insights for stakeholders
- Support business decision-making through clear and accurate data presentation
- Assist in identifying and resolving payroll-related discrepancies during payroll cycles
- Support investigation and correction of system or data-related payroll errors
- Collaborate with Payroll team members to ensure timely issue resolution during critical periods
- Identify opportunities to improve data quality, reporting, and system processes
- Support documentation of workflows, testing protocols, and system changes
- Contribute to ongoing payroll system optimization initiatives
Benefits
- comprehensive benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
