Payroll Supervisor

Amcor•Evansville, IN

22h

About The Position

The Payroll Supervisor will oversee the Payroll administration team and is responsible for accurate and timely payroll processing for 30,000 employees. This role is accountable for supporting over 150 locations within Amcor North America, including union sites of all sizes. The supervisor will provide leadership and guidance to 4-6 payroll processors, fostering a collaborative and high-performance team culture focused on operational excellence and continuous improvement. Key aspects include tracking KPIs and service metrics, analyzing trends to improve processes, ensuring system configuration compliance with governmental regulations and union contracts, and maintaining HR plan and compliance knowledge. The supervisor also serves as a point of escalation for complex cases and supports the Payroll Manager with extraordinary situations, participating in team meetings and governance committees.

Requirements

5-7 years of work experience in Human Resources
1 year of people management experience
2-3 years HR software system experience required, preferably Workday
Experience in large scale manufacturing environment
Experience with diverse, multi-location company with various employee classifications required
Bachelor’s degree required, preferably in Human Resources, Business Administration or Accounting

Responsibilities

Responsible for leadership and guidance to 4-6 payroll processors.
First line leader to support operational questions from the team.
Foster a collaborative and high-performance team culture with a focus on operational excellence and continuous improvement.
Track KPI’s, service metrics and continuous improvement outcomes.
Analyze trends from the cases and follow up with the appropriate groups for additional training or action.
Continuously review and evaluate requests from internal customers to improve processes and enhance system utilization, including reporting.
Ensure Payroll system configuration is in compliance with governmental regulations and union contract language relevant to payroll practices such as overtime, shifts, meal breaks, etc.
Maintain HR plan and compliance knowledge and continuously build awareness and knowledge of market and service model trends.
Point of escalation and support to team for complex cases, regulatory or other non-standard service requests.
Prepare exceptions including extraordinary one-off situations needing discerning review and individualized customer service for review with Payroll Manager and then seeing through to completion.
Participates in Payroll team meetings and supports Payroll roadmap and governance committees.

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)