Payroll Specialist (Experienced Project Manager Level)

Pasona N A•Torrance, CA

12h•$70,000 - $100,000•Hybrid

About The Position

- This position is primarily responsible for handling duties pertained to Persona's professional services for assigned clients as a Project Manager. - This position is also involves performing a wide range of tasks related to service development, including project implementations, supervisory function to support the Director/Manager, and designing solutions for both clients and Pasona internal. - A successful candidate is a proactive person who is willing to take responsibility for payroll operations with strong operation skill (speed and accuracy) and to enthusiastically be involved in process optimization, continuous improvement and/or transformation of payroll-related operation workflows.

Requirements

5+ years of full-charge payroll experience or equivalent
Experience processing payroll for multiple companies
Experience in project management and team management
Proficiency with Microsoft Office tools (Excel, Word, and PowerPoint)
Excellent and professional verbal and written communication skills in English (required) and Japanese (preferred)
Ability to work accurately and independently in a fast-paced work environment
Strong prioritization, multitasking, time management, and customer service mind to meet stakeholder expectations and deadlines
Ability to work collaboratively within a team-oriented environment
Comfortable learning new systems and adaptable to IT-related changes; not afraid of challenge
Proactive in resolving issues and developing solutions to complex problems
Strong initiative and flexibility for new projects, systems, procedures, and company directions.
Ability to achieve results aligned with PASONA's and the department's business objectives

Nice To Haves

Associate degree in a related field or an equivalent combination of education and experience
Experience with payroll system implementation (e.g., ADP or similar systems)
Exposure to or experience with AI technologies and applications (e.g., Microsoft Power Platform)
Experience executing cross-departmental and/or external projects

Responsibilities

Lead assigned projects as a project leader, including reviewing procedures, monitoring profitability, managing client expectations, renewing agreements, and training project members.
Process multi-state payrolls for multiple clients
Implement new payroll projects, including payroll system conversions for clients
Research new regulations and ensure payroll compliance with federal, state, county requirements
Examine and improves existing payroll related procedures for assigned projects
Communicate/interact with clients, sales department, and project team members to meet client expectations
Ensure quality of customer service
Collaborate with IT, marketing, and other development teams to plan and develop new services, operations and processes
Ensure compliance with all legal and regulatory requirements to safeguard the company’s operations and reputation
Participate in internal projects as assigned
Perform other duties as assigned