PAYROLL SPECIALIST - CHARLOTTE, NC
Compass Group•Charlotte, NC
•Onsite
About The Position
This individual provides knowledgeable support for all payroll applications including SAP, MyCPM, MySTAFF, MyRequests and other applications. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Requirements
- 2 years previous customer service call center experience
- Effective oral and written communication skills
- Ability to understand and suggest resolution to issues
Nice To Haves
- Bachelor’s degree, preferred
- Payroll processing knowledge, preferred
- SAP experience, preferred
Responsibilities
- Provides customer service leadership on projects involving multiple teams within the department
- Processes incoming calls and emails according to procedure
- Creates work orders that capture structured data in order to provide audit trails and statistical analysis
- Makes recommendations of process changes
- Provides documentation and testing to implement process changes and provide training for the team
- Performs other duties as assigned
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
