Payroll Specialist-Staff RPO (PST TIME ZONE)

Manpower

3d•$70,000 - $72,800•Remote

About The Position

The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Ability to work effectively in ambiguous situations, adapt to an agile and fast-moving environment, proactively understand end-to-end processes, and drive recommendations that enhance operational excellence. Candidates must be located within the Pacific Standard Time (PST) time zone.

Requirements

3+ years of experience in HR/payroll-related responsibilities
Apply documented rules, past practices, or instructions on an independent level
Ability to work in a fast-paced environment, even during times of ambiguity
Demonstrated ability to hold information confidential with excellent judgment
Understanding of payroll processing within a shared services environment
Solid time management skills with an ability to prioritize assignments in a dynamic work environment
Proficient in computer, organizational, analytical, research and problem-solving skills
Working knowledge of Excel, proficient with all other Office applications
Complete self-initiated training necessary to remain current on payroll practices
Ability to learn processes quickly for more efficient and effective results
Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn
The ability to adapt to change and adjust to the business needs
Solid understanding of employment-based processes.
Solid understanding of Federal regulations and compliance.

Nice To Haves

College degree preferred
Experience with Workday and ADP systems (Globalview) is highly preferred
CPP/FPC certification a plus

Responsibilities

Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and non-exempt employees
Processes terminations, including final pay calculations
Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections
Track and process leave of absence (LOA) to calculate supplemental pay for employees
Audit HRIS Workday daily file feed into ADP to ensure data accuracy
Resolves payroll employee service request cases (Tier 2 support for escalations)
Initiate stop payments and direct deposit reversals
Research and manage outstanding/uncashed check or direct deposit issues
Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance
Auditing and validating inputs in the time and labor system
Run and review timesheet export reports from Workday to interface with the ADP Payroll system
Process over-payment calculations and collection
Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks
Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors
Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions
Work in a team environment by coordinating with other team members in the processing of payroll
Ability to work independently, manage competing priorities, and complete tasks with minimal supervision