Payroll/Scheduler - Darien Lake Amphitheater
About The Position
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! This role is responsible for, but not limited to the following: Execute all venue payroll and work with department managers to confirm payroll accuracy Act as point of contact for all venue payroll issues and inquires Maintain logs of time sheets for entire season Troubleshoot and assist with employee payroll issues Communicate directly with corporate payroll as issues arise Verify employee time sheets Assist Operations Manager with projects and tasks regarding the venue, staff, overall operation, etc. Works with department managers to ensure that all departments are scheduled into TMSS with correct codes and information Assist different departments as needed on Show Days and Load In/Load Out Days Oversee all auxiliary show schedule needs-VIP, Volunteer, Activations, etc. Communicate with Payroll Corporate, HR, IT, etc. as needed Weekly Meetings with Operations Manager and GM Arriving for scheduled shift (assigned by Ops Mgr) on time and ready to work – Will include non-show days Coordinate and confirm event staffing to meet management requirements for all departments Maintain ABI scheduling templates and ensure staffing follows requirements laid out in the 2025 scheduling templates. Monitor and document call-outs and NCNS shifts – Calling in additional staff when necessary and possible. NCNS Shifts – Must follow updated policy for documenting and following up on NCNS shifts. Spreadsheet to be provided. Assist with employee onboarding and credentialing Support venue operations with additional duties as assigned
Requirements
- High School Diploma or equivalent
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Excellent verbal and written communication skills
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+
Responsibilities
- Execute all venue payroll and work with department managers to confirm payroll accuracy
- Act as point of contact for all venue payroll issues and inquires
- Maintain logs of time sheets for entire season
- Troubleshoot and assist with employee payroll issues
- Communicate directly with corporate payroll as issues arise
- Verify employee time sheets
- Assist Operations Manager with projects and tasks regarding the venue, staff, overall operation, etc.
- Works with department managers to ensure that all departments are scheduled into TMSS with correct codes and information
- Assist different departments as needed on Show Days and Load In/Load Out Days
- Oversee all auxiliary show schedule needs-VIP, Volunteer, Activations, etc.
- Communicate with Payroll Corporate, HR, IT, etc. as needed
- Weekly Meetings with Operations Manager and GM
- Arriving for scheduled shift (assigned by Ops Mgr) on time and ready to work – Will include non-show days
- Coordinate and confirm event staffing to meet management requirements for all departments
- Maintain ABI scheduling templates and ensure staffing follows requirements laid out in the 2025 scheduling templates.
- Monitor and document call-outs and NCNS shifts – Calling in additional staff when necessary and possible.
- NCNS Shifts – Must follow updated policy for documenting and following up on NCNS shifts. Spreadsheet to be provided.
- Assist with employee onboarding and credentialing
- Support venue operations with additional duties as assigned
Benefits
- Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
- Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
- We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
- Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
- And of course, access to free live events through our exclusive employee ticketing program.
- There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
