Payroll Operations & Payroll Tax Specialist

iHeartMedia • San Antonio, TX

1d • Onsite

About The Position

iHeartMedia is seeking a highly motivated Payroll Operations & Payroll Tax Specialist to join their payroll team. This role will split responsibilities between Payroll Operations and Payroll Tax, providing daily support across both functions. The ideal candidate is detail-oriented, adaptable, and eager to learn established processes while working collaboratively with a tenured team. This position requires someone who thrives in a fast-paced environment, is comfortable managing changing priorities, and values accuracy, teamwork, and continuous learning. The role requires an individual who can effectively balance responsibilities across Payroll Operations and Payroll Tax throughout the day, shifting between payroll processing, employee support, tax compliance activities, vendor coordination, and issue resolution while maintaining accuracy and meeting deadlines. Success in this role begins with understanding and executing current processes, building strong relationships, and becoming a trusted member of the team. This role offers opportunities for professional growth and expanded responsibilities as business needs evolve.

Requirements

• Strong knowledge of payroll processing principles and payroll tax regulations.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Strong problem-solving and analytical skills.
• Proficiency with payroll systems and Microsoft Excel.
• Strong verbal and written communication skills.
• Demonstrate a willingness to learn and understand existing processes and procedures.
• Respect established practices while building knowledge and credibility within the team.
• Develop positive working relationships with an experienced and tenured group of payroll professionals.
• Remain flexible and productive when priorities shift or unexpected challenges arise.
• Demonstrate ownership and accountability while leveraging the knowledge and expertise of team members when needed.
• Contribute to a collaborative, supportive, and positive team culture.
• Exhibit adaptability and a willingness to jump in wherever needed to support the team and business.
• Thrive in an environment where change is constant and the ability to stay calm, organized, and solutions-focused is critical.
• Demonstrate the ability to quickly shift priorities and seamlessly pivot between Payroll Operations and Payroll Tax responsibilities throughout the day, balancing competing demands while maintaining accuracy, compliance, and excellent customer service.
• Take initiative, demonstrate sound judgment, and consistently deliver high-quality results.
• Show a commitment to continuous learning, professional development, and process improvement.
• Enjoy being hands-on in payroll operations and payroll tax activities.
• Demonstrate a strong customer-service mindset and commitment to supporting employees and business partners.
• Demonstrate the ability to manage details and maintain accuracy across multiple entities, jurisdictions, and payroll tax requirements.
• Work effectively both independently and as part of a team.
• Full proficiency and understanding of job function.
• Open communication with colleagues and direct reports that encourages collaboration and team consensus.
• Strong problem solving skills.
• Efficiency with independent work under minimal guidance.
• Commitment to process improvement for overall team effectiveness.
• Professional communication that stresses diplomacy, empathy and patience.

Nice To Haves

• Workday experience is a plus.
• Multi-state payroll experience preferred.
• Experience supporting payroll processes in a multi-FEIN environment preferred.
• Experience working with a third-party payroll tax vendor preferred.
• Experience working in a corporate environment is preferred.
• CPP certification is a plus.

Responsibilities

• Support end-to-end payroll processing activities.
• Review payroll data for accuracy and compliance.
• Audit payroll reports and resolve discrepancies.
• Process adjustments, corrections, and off-cycle payroll requests.
• Assist with payroll inquiries from employees and internal partners.
• Support payroll balancing and reconciliation activities.
• Maintain payroll documentation and process controls.
• Support payroll tax compliance activities across federal, state, and local jurisdictions in a multi-state, multi-FEIN environment.
• Research and respond to payroll tax notices and agency inquiries.
• Partner with the payroll tax vendor to support accurate and timely tax filings, payments, and account maintenance.
• Review payroll tax data and filings for accuracy and assist in resolving discrepancies when identified.
• Assist with year-end payroll tax activities, including W-2 review and validation processes.
• Research payroll tax issues and partner with internal and external stakeholders to resolve concerns.
• Maintain payroll tax records, registrations, and supporting documentation.
• Monitor regulatory changes and communicate potential impacts to payroll processes and compliance requirements.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed