Payroll Manager

Hope The Mission•Los Angeles, CA

7d•$75,000 - $80,000•Onsite

About The Position

Payroll is not a back-office function at Hope the Mission. It is a direct service to the people who show up every day to serve people experiencing homelessness. When payroll is accurate and on time, staff can focus on the work. When it isn't, trust erodes fast. Reporting to the Sr. Director of Finance and Accounting and the CFO, the Payroll Manager is responsible for the timely and accurate processing of all Hope the Mission payroll. This role oversees bi-weekly payroll processing for approximately 850 employees, manages cost allocation and funding source tracking, ensures compliance with federal and California payroll law, coordinates with HR on employee data, and leads and develops the payroll team. This is a high-accountability role with no tolerance for errors. The Payroll Manager sets the standard for accuracy, confidentiality, and responsiveness across all payroll functions.

Requirements

Must pass pre-employment criminal background screening
Must pass pre-employment drug and alcohol screening
Must provide proof of legal authorization to work in the United States
Must comply with all organizational policies including safety, confidentiality, and conduct standards
Minimum typing speed of 65 WPM required
Valid California Driver's License required
Must be able to lift up to 30 pounds
High school diploma or GED required
Minimum 5 years of payroll experience including supervisory or management experience
Strong knowledge of federal and California labor and payroll laws
ADP Workforce Now experience preferred
Experience with cost allocation and multi-funding-source payroll tracking preferred
Process high-volume, multi-component payroll accurately and on deadline with zero tolerance for errors
Apply federal and California payroll law correctly and consistently
Manage and develop a payroll team with clear direction and accountability
Coordinate effectively with HR, Finance, and department leadership on employee data and payroll matters
Identify and resolve payroll discrepancies and errors quickly and professionally
Maintain strict confidentiality in handling employee payroll records and sensitive financial information
Anticipate department needs and maintain productivity with minimal oversight
Communicate clearly and professionally in writing and verbally with staff, management, and external agencies
Exercise sound judgment and work well with others under pressure and strict deadlines
Proficient in ADP Workforce Now, Microsoft Excel, Mac operating systems, and database applications
Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.
Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record.
Legal Eligibility to Work – Candidates must provide proof of legal authorization to work in the US.
Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.

Nice To Haves

bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred
ADP Workforce Now experience preferred
Experience with cost allocation and multi-funding-source payroll tracking preferred

Responsibilities

Ensure accurate and timely bi-weekly payroll processing including salaries, wages, bonuses, and deductions
Manage all parts of the bi-weekly payroll cycle and ensure each component is delivered on time
Ensure all employee work hours are accurately recorded and that vacation and sick leave are properly tracked and entered into the payroll system
Update payroll records accurately including changes to tax withholdings, insurance benefits, 401(k) deductions, garnishments, job titles, departmental transfers, organizational changes, and employee status updates
Process final paychecks at employment resignation or termination
Facilitate the resolution of paycheck errors in coordination with the Sr. Director of Finance and Accounting and CFO
Maintain compliance with federal, state, and local payroll laws and regulations
Maintain knowledge of all organizational and government contract terms affecting payroll and provide guidance to department management and staff as needed
Ensure all cost allocations and funding sources are accurately tracked and reflected within the payroll system
Manage employee payroll records and ensure data confidentiality and security
Prepare and complete employment verification documentation and provide it to appropriate agencies on time
Support internal and external audits related to payroll functions
Administer payroll system updates, testing, and process improvements
Implement best practices to improve payroll efficiency and accuracy
Coordinate with Human Resources to verify and maintain accurate employee data including new hire onboarding records
Provide leadership and guidance to payroll staff maintaining organization, productivity, and adherence to established deadlines
Build and develop the payroll team under the direction of senior management as organizational needs grow
Perform other duties as assigned