Payroll Manager

ADVANCED MEDAESTHETIC PARTNERS INC•Dallas, TX

4d•$90,000 - $95,000•Hybrid

About The Position

The Payroll Manager is the operational backbone of AMP's HR function. This role owns two of the most employee-facing responsibilities in the organization; payroll and benefits. This person is accountable for executing each with precision, confidentiality, and a service mindset. When an employee has a question about their paycheck, their health insurance, or their PTO balance, this is the person they trust to get it right. Working closely with the VP of Human Resources and CFO and in partnership with the broader HR team, the Payroll Manager ensures that AMP's people's infrastructure runs accurately and efficiently across all locations. This role requires someone who is equally comfortable navigating complex payroll scenarios as they are walking a new hire through their benefits options. They are detail-oriented, systems-savvy, and genuinely committed to the employee experience.

Requirements

3–5 years of experience in payroll administration, benefits administration, or a combined HR operations role
Hands-on experience with comparable HRIS/payroll platform strongly preferred
Working knowledge of federal and multi-state payroll tax law, benefits regulations (ACA, ERISA, COBRA, FMLA, ADA), and HR compliance requirements
Strong analytical and problem-solving skills with exceptional attention to detail and accuracy
Demonstrated ability to handle sensitive and confidential information with the highest level of discretion and professionalism
Excellent communication skills — able to explain complex payroll and benefits information clearly to employees at all levels
Highly organized with the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-growth environment
Proficiency with Microsoft Office Suite, especially Excel for data reconciliation and reporting
Experience supporting a multi-site or geographically distributed workforce preferred
Employees must be able to move around their workspace, including walking to and from their workspace, and sitting at a desk and working from a computer for prolonged periods of time as necessary to perform their job duties.
Ability to function well and maintain productivity in a home office environment.
Employees may be asked to travel and must have the ability to carry and maneuver their luggage as well as navigate through various transportation modes (car, airplane, bus, train).

Nice To Haves

Healthcare or medical aesthetics industry experience a plus

Responsibilities

Process accurate and timely multi-state payroll for all AMP employees across center locations using Rippling or the designated payroll platform
Collect, review, and reconcile timekeeping data, hours worked, PTO usage, and pay adjustments prior to each payroll cycle
Manage payroll changes including new hires, terminations, promotions, rate changes, garnishments, and direct deposit updates
Ensure accurate calculation and processing of overtime, bonuses, commissions, shift differentials, and other variable pay components
Maintain compliance with federal, state, and local payroll tax regulations across all jurisdictions in which AMP operates
Partner with finance on payroll reconciliation, general ledger entries, and month-end and year-end close activities
Prepare and distribute W-2s, 1095-Cs, and other year-end payroll tax documents in a timely and accurate manner
Respond promptly and thoroughly to employee payroll inquiries, resolving discrepancies with care and transparency
Maintain detailed payroll records and documentation in accordance with record retention requirements and audit readiness standards
Identify and escalate payroll compliance risks and recommend process improvements to reduce error and increase efficiency
Administer AMP's employee benefits programs including medical, dental, vision, life insurance, disability, FSA/HSA, and any supplemental offerings
Manage open enrollment annually — coordinating communications, system setup, employee education sessions, and enrollment support across all locations
Serve as the primary point of contact for employee benefits questions, providing clear, accurate, and empathetic guidance on coverage, eligibility, and claims that can not be automated
Process qualifying life events, mid-year changes, and new hire enrollments accurately and within required timeframes
Administer COBRA notifications and enrollments in compliance with federal requirements
Conduct benefits orientation for new hires, ensuring every employee understands and can access the full value of their benefits package
Reconcile monthly benefits invoices against enrollment data and coordinate with finance for timely payment
Monitor benefits compliance requirements including ACA reporting, ERISA, HIPAA, and other applicable regulations
Analyze benefits utilization data and partner with HR leadership and brokers during annual renewal to evaluate plan competitiveness and cost effectiveness
Maintain employee files and HR records in compliance with federal, state, and local recordkeeping requirements
Support audit preparation by ensuring documentation is accurate, complete, and readily accessible
Monitor regulatory updates affecting payroll and benefits, and proactively communicate changes to HR leadership
Partner with HR leadership and legal counsel as needed on compliance matters related to payroll, benefits, and employment law
Uphold the highest standards of confidentiality and data security in all aspects of the role
Serve as a knowledgeable, approachable, and responsive resource for employees across all locations on payroll, benefits, and HR systems questions
Partner with HRBPs to support employee lifecycle transactions including onboarding, internal transfers, leaves, and offboarding
Collaborate with the Recruitment Manager to ensure smooth handoff from offer acceptance through new hire setup in HRIS and payroll
Contribute to HR team initiatives, process improvement projects, and organizational priorities as a reliable operational partner
Participate in new hire orientation to deliver payroll and benefits education with clarity and enthusiasm