Payroll & HR Technology Manager

Gallagher•Northport, NY

2d•$92,310 - $125,000

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Our Payroll and HR Technology Consulting team offers a full range of payroll and HRIS technology services including but not limited Outsourced Payroll Administration, Multi-Jurisdictional Payroll Services, Payroll & HRIS Technology Implementations, Payroll & HRIS Technology Vendor Transitions, Payroll Tax Amendments, Payroll Tax Compliance and Registrations, Time and Attendance Implementations and Management, Benefit configuration, enrollments and carrier feeds, W-2 Reconciliations, and Workflow and Process Design. We are seeking a Payroll & HR Technology Manager to join our team. The professional we are seeking will manage payroll and HR Technology projects, serve as an escalation resource for the payroll team, and provide payroll and HR Technology consulting services and administration to businesses of all sizes.

Requirements

Previous experience in project management of implementations and other payroll/HRIS projects
Ability to develop and execute a project plan
Proficiency in Excel, including creating formulas, Pivot Tables, and the use of VLOOKUP
Attention to detail, problem-solving ability, and the ability to operate in a highly confidential setting
Experience with payroll taxes and quarterly/annual reconciliations with the ability to troubleshoot issues resulting in root cause identification
Proven ability to effectively manage working relationships with all levels of contacts within a can organization and vendors

Nice To Haves

Preferred experience with any major payroll/HRIS platform (e.g. ADP, Ceridian/Dayforce, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG, or Workday)

Responsibilities

Identify the client's business needs, actively providing best practices, and process improvements, and ensuring compliance with Federal, State, and Local jurisdictions
Review, respond, and resolve client issues related to work product, project plan, and other inquiries
Provide exceptional customer service to deliver a dynamic client experience
Conduct client quality checks and identify areas of concern and improvement
Successfully manage multiple projects and/or clients simultaneously in a highly organized mannerExcel in both virtual team environments and independent work, completing tasks accurately and efficiently. Collaborate with consultants on large-scale projects and take on leadership roles within project teams when needed.
Create custom reports as needed for clients.
Facilitate or oversee the implementation of new products.
Manage and troubleshoot benefit configuration enrollment and carrier feeds for clients as it pertains to the use of technology.
Creation and documentation of key processes that are essential to the success of the project/client
Provide strategic insight for payroll-related initiatives and projects
Identify if the clients’ payroll processes and procedures are in compliance with federal, state, and local guidelines
Streamline processes and optimize system functionality

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program