Manager, HR Technology

Upstart•San Francisco, CA

5d•$138,000 - $190,900•Remote

About The Position

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team The HR Technology team is foundational to Upstart’s continued success as we scale. Among other things, this team is responsible for the architecture, infrastructure and development of our people systems. You will be joining a company with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the programs and culture that will enable continued success for our employees and borrowers! As a Manager of HR Technology at Upstart, you’ll be responsible for configuration, maintenance and enhancement of Workday HCM, specifically for all areas touching Payroll, Time & Absence , as well as Report Writing, Performance & Talent, Security, and Integrations. A successful candidate in this role will be experienced in supporting complex reporting and integrations.

Requirements

Strong configuration knowledge of Workday HCM, including Core HCM, Payroll, Time & Absence , as well as Report Writing, Performance, Security, and Integrations
Excellent Workday Reporting including Advanced Reports, Matrix, and composite reports, as well as Prism
Understand Workday security, SOX compliance, and controls to effectively manage and maintain security and roles

Nice To Haves

WD certifications (preferred but not required)
Passion to learn additional Workday modules
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks
Ability to adapt and live by Upstart values
Every second counts
Do not assume it can’t be done
Do the right thing even when it is hard
Be smart, but know you might be wrong
Make clever use of numbers

Responsibilities

Support Upstart’s multi-year people process and technology roadmap through subject matter expertise and administration across all areas of Workday HCM product, with specific focus on Payroll, Time & Absence , as well as Reporting, Talent & Performance, and Security.
Drive both the strategic process and tactical delivery for new initiatives holistically; including data/insights analysis, business proposals, requirements gathering, planning, development, implementation, stakeholder management and on-going support.
Implement solutions that ensure data is complete, accurate, secure, and appropriately mapped for reports, dashboards, and downstream reporting systems.
Partner with stakeholders such as IT and HR Ops to provide input into new processes, prioritize projects/enhancements, map business processes, implement creative and effective solutions that will shape the way Upstart operates now and into the future.
Troubleshoot and resolve complex issues and defects with exceptional customer service
Continually increase personal knowledge and maintain individual development through learning and research

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).