Payroll Expert (Payroll Specialist)

Current HR, LLC•Fort Wright, KY
•$50,000 - $55,000•Hybrid

About The Position

Current HR is seeking a full-time Payroll Expert (i.e. Payroll Specialist) to coordinate daily payroll-related functions, including the processing of client payroll and assisting clients with timekeeping issues. This position will assist with payroll tax handling and remittance. The Payroll Expert must be analytical, methodical, and organized with experience in payroll administration and a knowledge of multi-state payroll regulations. This position is responsible for ensuring client satisfaction with payroll services and will work directly with clients to assist with their payroll processing needs. The Payroll Expert maintains ongoing relationships with client contacts and acts as a point of contact for payroll services. This individual will work collaboratively with internal partners to ensure quality customer service and payroll support.

Requirements

  • Advanced knowledge of payroll processing and intermediate understanding of multi-state payroll taxes.
  • Comprehensive understanding of wage and hour laws alongside complex regulatory standards.
  • Strong grasp of foundational mathematical and accounting concepts required for accurate reporting.
  • Exceptional customer service skills paired with excellent oral and written communication abilities.
  • Strong sense of ethics with excellent analytical skills and the confidence to independently problem-solve and recommend strategic solutions.
  • Ability to adapt to a fast-paced, continually changing business environment while managing, prioritizing, organizing, and multi-tasking under pressure.
  • Proven ability to work independently and follow assignments through to completion while maintaining the ability to work cooperatively in a team environment (both in and out of the office).
  • Competency working in various payroll software platforms, with high proficiency in PrismHR and Microsoft Office.
  • Excellent organization, strong time-management skills, and the ability to thoroughly read and comprehend complex regulatory and client instructions.
  • PEO / Multi-Tenant Payroll Experience (Required): Minimum of 3+ years of experience handling multi-state payroll.
  • PrismHR Expertise: Hands-on knowledge of and experience with the PrismHR HRIS/payroll platform.
  • Analytical & Investigative Aptitude: Proven ability to analyze and investigate complex payroll issues to reach accurate resolutions.
  • Communication & Detail: Must have excellent written and oral communication skills with advanced attention to detail skills.
  • Software & Equipment: High level of competence in Microsoft Excel.
  • Work Ethic & Professionalism: Must be a self-starter, motivated, well-organized, and willing to learn new skills. Must adhere strictly to company confidentiality policies.
  • Pre-Employment Screening: Must successfully pass a pre-employment drug screening and be willing to submit to a criminal background check.

Nice To Haves

  • Bachelor’s degree preferred
  • FPC or CPP designation preferred

Responsibilities

  • Process payroll for clients including maintenance of child support garnishments, benefit contributions, payroll taxes, and other deductions as necessary.
  • Assist clients with processing of payroll changes (i.e. new hires, terminations, raises).
  • Ensure timely and accurate entry of data pertaining to individual employee payroll records.
  • Keep up to date on all federal, state, and local regulations through continual self-driven research, as well as attending webinars and APA meetings.
  • Prepare occasional reports for employee benefit vendors including workers’ compensation, 401(k), etc.
  • Coordinate problems regarding payroll discrepancies with clients and Payroll Director.
  • Provide prompt, courteous, and efficient customer service via phone or email to clients and employees who have questions regarding their pay, deductions, or the payroll process.
  • Assist clients with payroll processing issues, including communication of payroll information.
  • Other job-related duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Critical illness, accident, and hospital indemnity insurance
  • Pet insurance and pet discount program
  • EAP
  • HSA with employer match
  • 401(k) plan with employer match
  • Generous paid time off
  • Paid parental leave
  • Generous holiday schedule
  • Hybrid work schedule
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