Payroll Director

DTCC•Jersey City, NJ
•$125,000 - $220,000

About The Position

The Payroll Director leads the execution and continuous improvement of DTCC's global payroll operations. The role leads and develops a global payroll team accountable for accurate, timely, compliant, and well-controlled payroll delivery across applicable countries, jurisdictions, and payroll cycles. The Director is accountable for operational improvements, process standardization, automation, stronger controls, and effective issue resolution, while partnering with Human Resources, Finance, Tax, Legal, Internal Audit, Technology, and external service providers to deliver a reliable employee payroll experience.

Requirements

  • Minimum of 15 years of related experience, including significant payroll leadership responsibility.
  • Extensive payroll leadership experience in a large, complex, highly controlled, or regulated organization, with hands-on accountability for global or multi-jurisdiction payroll delivery.
  • Demonstrated experience leading and developing a global payroll team and strengthening operational capability through change.
  • Deep knowledge of payroll operations, payroll tax, wage and hour requirements, accounting and reconciliations, statutory compliance, and payroll controls.
  • Proven experience driving payroll process improvement, standardization, automation, and system implementations or integrations.
  • Strong understanding of payroll implications across compensation, incentives, deferred compensation, benefits, mobility, leaves, and employee lifecycle events.
  • Experience managing third-party payroll providers and driving service, control, and operational improvements.
  • Strong analytical and problem-solving skills, including the ability to identify root causes, assess risk, and implement sustainable solutions.
  • Excellent communication and stakeholder-management skills, including the ability to explain complex payroll matters to employees, senior leaders, auditors, regulators, and cross-functional partners.
  • High degree of integrity and discretion when handling confidential payroll, compensation, tax, and employee information.

Nice To Haves

  • Bachelor's degree or equivalent experience.
  • Curiosity and an AI-forward mindset to evaluate and adopt emerging capabilities that improve payroll operations.
  • Certified Payroll Professional (CPP) or comparable payroll certification; global payroll certification is a plus.
  • Prior experience with Oracle Fusion.

Responsibilities

  • Lead a global payroll team in day-to-day payroll operations, ensuring employees are paid accurately, on time, and in compliance with applicable requirements across countries, jurisdictions, legal entities, and payroll cycles.
  • Coach and develop the global payroll team, set clear accountabilities, strengthen capabilities, and ensure effective coverage and execution across payroll operations.
  • Drive continuous improvement by simplifying and standardizing workflows, eliminating manual activity, improving data quality, and applying automation and AI-enabled capabilities where appropriate.
  • Own the payroll control environment, including reconciliations, approvals, accounting interfaces, reporting, data integrity, issue remediation, business continuity, audit readiness, and regulatory compliance.
  • Establish and monitor payroll operational and control metrics; identify root causes, resolve issues, and implement sustainable corrective actions.
  • Lead payroll process changes from requirements through implementation and stabilization in partnership with Technology and HR teams, identifying practical opportunities for smarter, more scalable ways of working.
  • Manage payroll vendors and service providers, holding them accountable for service quality, controls, timely issue resolution, and agreed improvements.
  • Partner with Compensation, Benefits, HR Operations, Mobility, Finance, Tax, Legal, and Technology on complex payroll requirements, including executive compensation, incentives, deferred compensation, benefits, leaves, mobility, and employee lifecycle events.
  • Maintain payroll policies, procedures, process documentation, and operating controls to support consistent execution, compliance, and knowledge continuity.
  • Serve as the payroll subject matter expert for senior leaders and cross-functional partners, providing guidance on payroll operations, risk, regulatory developments, and complex issues.
  • Lead payroll responses to internal and external audits and regulatory reviews, ensuring timely, accurate responses and completion of remediation actions.
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