Payroll Director

DTCC•Jersey City, NJ

About The Position

The Payroll Director leads the execution and continuous improvement of DTCC’s global payroll operations. The role leads and develops a global payroll team responsible for accurate, timely, compliant, and well-controlled payroll delivery across applicable countries, jurisdictions, legal entities, and payroll cycles. The Director is accountable for operational improvements, process standardization, automation, stronger controls, and effective issue resolution. The position partners with Human Resources, Finance, Tax, Legal, Internal Audit, Technology, and external service providers to provide a reliable employee payroll experience. It serves as a payroll subject matter expert for senior leaders and cross-functional partners, providing guidance on payroll operations, risk, regulatory developments, and complex issues.

Requirements

At least 15 years of related experience, including significant payroll leadership responsibility.
Extensive payroll leadership experience in a large, complex, highly controlled, or regulated organization, with hands-on accountability for global or multi-jurisdiction payroll delivery.
Experience leading and developing a global payroll team and strengthening operational capability through change.
Deep knowledge of payroll operations, payroll tax, wage and hour requirements, accounting and reconciliations, statutory compliance, and payroll controls.
Experience driving payroll process improvement, standardization, automation, and system implementations or integrations.
Strong understanding of payroll implications across compensation, incentives, deferred compensation, benefits, mobility, leaves, and employee lifecycle events.
Experience managing third-party payroll providers and driving service, control, and operational improvements.
Strong analytical and problem-solving skills, including the ability to identify root causes, assess risk, and implement sustainable solutions.
Excellent communication and stakeholder-management skills, including the ability to explain complex payroll matters to employees, senior leaders, auditors, regulators, and cross-functional partners.
High degree of integrity and discretion when handling confidential payroll, compensation, tax, and employee information.

Nice To Haves

Bachelor’s degree; equivalent experience is also accepted.
Certified Payroll Professional (CPP) or comparable payroll certification.
Global payroll certification.
Prior experience with Oracle Fusion.
Curiosity and an AI-forward mindset to evaluate and adopt emerging capabilities that improve payroll operations.

Responsibilities

Lead global payroll operations to ensure employees are paid accurately and on time, in compliance with applicable requirements across countries, jurisdictions, legal entities, and payroll cycles.
Lead, coach, and develop the global payroll team; set clear accountabilities, strengthen capabilities, and ensure effective operational coverage.
Improve payroll processes by simplifying and standardizing workflows, reducing manual activity, improving data quality, and applying automation and AI-enabled capabilities where appropriate.
Own the payroll control environment, including reconciliations, approvals, accounting interfaces, reporting, data integrity, issue remediation, business continuity, audit readiness, and regulatory compliance.
Establish and monitor payroll operational and control metrics; identify root causes, resolve issues, and implement sustainable corrective actions.
Lead payroll process changes from requirements through implementation and stabilization, partnering with Technology and HR teams and identifying practical opportunities for scalable improvements.
Manage payroll vendors and service providers, holding them accountable for service quality, controls, timely issue resolution, and agreed improvements.
Partner with Compensation, Benefits, HR Operations, Mobility, Finance, Tax, Legal, and Technology on complex payroll requirements, including executive compensation, incentives, deferred compensation, benefits, leaves, mobility, and employee lifecycle events.
Maintain payroll policies, procedures, process documentation, and operating controls to support consistent execution, compliance, and knowledge continuity.
Advise senior leaders and cross-functional partners on payroll operations, risk, regulatory developments, and complex issues.
Lead payroll responses to internal and external audits and regulatory reviews, ensuring timely and accurate responses and completion of remediation actions.