Payroll & Benefits Specialist

Herschel Supply Co.•Vancouver, BC

3h•CA$65,000 - CA$75,000•Hybrid

About The Position

As our Payroll & Benefits Specialist, you’ll play a key role in ensuring our people are paid accurately and on time, while supporting the day-to-day administration of employee benefits across our global operations. You’ll manage multi-jurisdictional payroll for both salaried and hourly employees, combining high-precision data processing with HRIS management to maintain regulatory compliance, accurate reporting, and smooth financial reconciliations. You’ll take ownership of day-to-day payroll and benefits operations, making decisions around timecard verifications, payroll inputs, benefit enrollment updates, and regulatory filings. With a strong eye for detail and the confidence to work independently, you’ll act as a key control point for payroll accuracy—identifying and making routine processing adjustments within established guidelines, while knowing when to escalate more complex matters to the Manager, People & Culture.

Requirements

2+ years of direct experience managing end-to-end payroll processing and benefit administration in a complex environment.
Proven working knowledge of Canadian employment standards, statutory payroll regulations, and tax compliance.
Exceptional organizational skills and detail orientation, with a demonstrated commitment to zero-mistake data execution.
High proficiency in Excel, including advanced functions (VLOOKUPs, pivot tables, data reconciliations).
Hands-on proficiency with major payroll systems (ADP Workforce Now) and modern HRIS platforms (HiBob).
Strong communication skills with a proven track record of handling sensitive, confidential information.

Nice To Haves

Professional payroll certification (e.g., PCP/PLP, CPM, CCP, or equivalent).
Experience processing US or multi-country international payrolls (UK, APAC).
Experience within consumer lifestyle, retail, or fast-paced multi-entity corporate structures.

Responsibilities

Managing and executing full-cycle bi-weekly payroll for salaried and hourly employees across multi-jurisdictional regions (Canada, USA, UK, Vietnam, Philippines, and Hong Kong).
Reviewing hourly timecards and processing all new hires, employee changes, off-cycle payments, and terminations.
Partnering with People & Culture stakeholders to streamline standardized payroll input workflows, ensuring data accuracy prior to processing.
Processing required tax and payroll forms, including ROEs, T4s, W-2s, and local jurisdiction equivalents.
Preparing and remitting federal and provincial statutory filings, including WCB/WSIB, Employer Health Tax (EHT), and statutory deductions.
Establishing governance and internal controls to mitigate financial risk and maintain compliance with local labour standards.
Administering employee benefits programs, managing enrollments, terminations, and life event changes across global group plans.
Managing administrative duties for retirement savings plans, including RRSP and 401(k) contributions and match calculations.
Maintaining, troubleshooting, and updating the HiBob HRIS system, overseeing data integrity for onboarding, offboarding, and organizational shifts.
Serving as the primary internal point of contact for employee inquiries regarding pay, tax withholdings, benefits coverage, and leave accruals, delivering timely, clear, and confidential customer service.
Performing bi-weekly payroll reporting, general ledger (GL) reconciliations, and journal entry preparations in coordination with Finance.
Executing month-end and year-end reconciliations, audits, and reporting summaries.
Maintaining secure, confidential employee records and filing systems in compliance with privacy regulations.