Payroll & Benefits Specialist

FarmaceuticalRXDayton, OH
$60,000 - $70,000Remote

About The Position

The Payroll and Benefits Specialist is responsible for processing payroll and administering and supporting employee benefit programs and leave management for a diverse cannabis workforce across multiple states. This role serves both hourly and salaried employees and provides day-to-day payroll processing along with guidance on benefits eligibility, enrollments, life events, LOA requests, ADA accommodations coordination, worker’s compensation and return-to-work processes. The ideal candidate is detail-oriented, service-minded, and experienced in high-volume employee support environments, with strong knowledge of compliance requirements and the ability to communicate clearly with employees, managers, HR partners, and vendors.

Requirements

  • 3+ years of experience in benefits administration and/or LOA management (HR, HR Ops, shared services, or similar)
  • Experience supporting hourly employees and high-volume employee populations
  • Working knowledge of benefits eligibility, enrollments, life events, and leave management best practices
  • Strong understanding of compliance concepts related to benefits and LOA (FMLA/ADA/COBRA)
  • Proficiency with HR systems (HRIS, benefits platforms) and Excel
  • Excellent communication skills, customer service skills and ability to explain complex policies in plain language
  • Strong attention to detail, organization, and documentation discipline
  • Experience processing multi-state payroll, including familiarity with wage and hour compliance, payroll tax requirements, and payroll systems (UKG/Wurk or similar platforms)

Nice To Haves

  • Experience in a multi-state workforce (especially in regulated industries like cannabis, manufacturing, distribution, retail, or healthcare)
  • Knowledge of state paid leave programs (e.g., PA, OH)
  • Located in one of our current markets including PA and OH

Responsibilities

  • Administer health and welfare benefits programs, including medical, dental, vision, life/AD&D, disability, FSA/HSA, EAP, voluntary benefits, and retirement plans (as applicable)
  • Support benefits eligibility and enrollments for new hires, annual open enrollment, qualifying life events, and status changes for hourly and salaried populations
  • Maintain accurate benefit records and employee elections in HRIS/benefits administration platforms, ensuring alignment with vendor files and payroll deductions
  • Provide benefits education and support to employees, answering questions in a clear, respectful, and compliant manner
  • Partner with payroll to ensure accurate deductions, retroactive adjustments, and reconciliation of benefit billing and premium payments
  • Serve as the primary point of contact for leave requests and administration, including: FMLA, state paid family/medical leave programs, ADA accommodations (process coordination), workers’ compensation coordination (with Risk/Safety), parental leave, personal leave, military leave, and company-specific leave policies
  • Coordinate with third-party worker’s comp vendor to ensure leave cases are opened, documented, tracked, and closed appropriately
  • Manage leave-related communications with employees and managers, including timelines, required documentation, benefit impacts, return-to-work requirements, and job protection parameters
  • Track and update leave statuses accurately in HRIS and communicate with payroll regarding pay status, benefits continuation, and leave coding
  • Support employees through the leave lifecycle, including intermittent leave tracking, extensions, and return-to-work planning
  • Assist with COBRA administration support, terminations, and employee inquiries (either directly or through a vendor)
  • Support audits, open enrollment testing, vendor file feeds, and reporting needs
  • Maintain SOPs, job aids, and internal documentation for benefits and LOA processes
  • Process bi-weekly/semi-monthly payroll for a multi-state workforce, ensuring accurate calculation of hours, wages, deductions, and tax withholdings for hourly and salaried employees
  • Review and reconcile payroll data against timekeeping, benefits deductions, and leave/LOA coding to ensure accurate pay status and compliance with wage and hour laws
  • Process payroll adjustments, including retroactive pay, off-cycle payments, garnishments, and terminations, in coordination with HR, Benefits, and Finance
  • Maintain payroll records and respond to employee inquiries regarding pay, deductions, and discrepancies, escalating and resolving issues in a timely manner

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • HSA
  • FSA
  • Dependable Care
  • EAP services
  • 401k program with an employer match
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