Payroll & Benefits Specialist

EASTER SEALS SOUTH FLORIDA•Miami, FL

3d•Onsite

About The Position

The Payroll & Benefits Specialist is responsible for end-to-end payroll processing and supports employee benefits administration. The role requires technical fluency with ADP workflows, file feeds, APIs, and integrations with third-party platforms, including medical and benefits carrier platforms, as well as strong customer service and problem-solving skills. This is a full-time, on-site position involving daily collaboration with HR, Finance, and department leaders to support compliance with payroll regulations, benefits administration, and agency policies. The specialist processes payroll, maintains and troubleshoots ADP workflows and integrations, reconciles and audits payroll data, responds to employee inquiries, and prepares reports for HR and Finance leadership. The position also assists with benefits administration, enrollment and life-event processing, open enrollment, carrier coordination, audits, and process improvement.

Requirements

Associate degree in accounting, finance, business, or a related field.
Minimum 2–4 years of hands-on payroll processing experience.
Demonstrated proficiency in ADP Workforce Now or a similar ADP platform.
Strong knowledge of payroll processes, laws, and regulations.
Experience supporting or administering employee benefits programs.
Strong problem-solving skills, including the ability to investigate calculation errors, broken file feeds, and workflow issues through to resolution.
Excellent customer service skills and a warm, patient, approachable communication style.
Strong organization and attention to detail.
Ability to manage sensitive and confidential information discreetly.
Strong written and verbal communication skills.

Nice To Haves

Bachelor’s degree.

Responsibilities

Process payroll accurately and on time using ADP.
Review time and attendance records and ensure adherence to established payroll processing schedules through the HRIS system.
Manage and troubleshoot ADP workflows, including approvals, earnings and deductions setup, and reporting.
Monitor and maintain ADP file feeds, API connections, and integrations with third-party and medical/benefits platforms, resolving discrepancies.
Reconcile payroll data; calculate overtime, retroactive pay, garnishments, and PTO accruals; and audit payroll for accuracy before submission.
Collaborate with HR on payroll and benefits data related to new hires, terminations, and employment-status changes, and notify appropriate allocations.
Ensure compliance with federal, state, and local wage and hour laws.
Serve as the primary contact for payroll- and benefits-related inquiries and resolve employee questions professionally.
Prepare and distribute payroll reports for HR and Finance leadership.
Assist with day-to-day administration of employee benefits programs, including medical, dental, vision, life, disability, and retirement benefits.
Support coordination of data feeds and integrations between ADP and medical/benefits carrier platforms.
Help process new-hire enrollments, qualifying life events, and terminations in benefits systems.
Support open enrollment, including data audits, system testing, and employee communications.
Partner with brokers and carriers to troubleshoot eligibility, billing, and enrollment discrepancies.
Work with HR, Finance, and department managers to support smooth payroll and benefits operations.
Help management resolve payroll- and benefits-related issues.
Support special projects and assigned audits.
Stay current on ADP system updates and recommend process improvements.