Payroll & Benefits Manager

DEKRA SERVICES INCAtlanta, GA
$90,000 - $110,000Hybrid

About The Position

The Payroll & Benefits Manager owns U.S. and Canada payroll operations and leads our employee benefits programs end to end. This role partners with our payroll vendor to ensure accurate, compliant, on-time payroll, while directing benefits strategy, vendor relationships, and compliance across both countries.

Requirements

  • Bachelor’s degree in Human Resources, Accounting, Finance, or related field (or equivalent experience).
  • 5+ years of experience in payroll and benefits administration, including multi-state U.S. payroll and Canadian payroll exposure.
  • Experience working with external payroll vendors (or similar payroll provider) in a coordinated processing model.
  • Strong knowledge of 401(k) plan administration and U.S. benefits regulations; familiarity with Canadian benefits is highly preferred.
  • Demonstrated experience managing multiple payroll cycles and complex pay group structures.
  • High attention to detail with strong analytical and problem-solving skills.
  • Ability to manage confidential information with discretion.
  • Strong communication and stakeholder management skills.

Nice To Haves

  • CPP (Certified Payroll Professional) or CEBS certification.
  • Experience in a multi-entity or multi-national organization.
  • Familiarity with HRIS and benefits administration platforms.

Responsibilities

  • Actively contribute to a culture of safety and health by demonstrating accountability, communication, and oversight in the following key areas: Strategic Alignment, Accountability, Performance Monitoring, Reports, Communication & Engagement, Incident Management, and Corrective Actions.
  • Manage weekly and bi-weekly payroll across 6 pay groups in the U.S. and Canada, including varying pay codes, pay rules, commissions, bonuses, and tip reporting.
  • Direct the payroll vendor relationship to ensure accurate, timely, and compliant processing; review and validate reports, resolve discrepancies, and maintain payroll records.
  • Conduct internal audits to ensure data integrity, accurate processing, and quality reporting.
  • Ensure compliance with multi-state U.S. and multi-province Canadian payroll regulations, including FLSA overtime rules and statutory pay requirements.
  • Lead year-end payroll activities (W-2s, T4s) and drive ongoing improvements to payroll processes and controls. Partner with HR, Finance, and the payroll vendor to manage payroll-related inquiries, adjustments, and reporting.
  • Own the strategy, design, and administration of all benefits programs: medical, dental, vision, life and disability insurance, 401(k)/retirement, and voluntary benefits.
  • Manage benefits vendors, brokers, and third-party administrators; lead annual open enrollment from planning through execution.
  • Ensure compliance with ERISA, ACA, COBRA, HIPAA, and Canadian benefits regulations; oversee eligibility, enrollment, and life-event changes.
  • Reconcile benefits billing and payroll deductions; serve as the primary escalation point for employee benefits issues.
  • Own all employee leaves of absence, including FMLA, STD, Paid Parental Leave, and other leave types.
  • Serve as administrator for supplemental employee benefit programs.
  • Maintain payroll and benefits policies and procedures and support internal and external audits.
  • Other duties as assigned
  • Produce and analyze payroll and benefits reporting for leadership and Finance.

Benefits

  • Access to competitive health care and retirement benefits
  • Paid time off
  • Mental health well-being resources
  • Opportunities to learn and develop
  • Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
  • Critical Illness & Hospital Indemnity supplemental insurance
  • Company Health Savings Account contribution
  • Flexible Spending Account for eligible health care and dependent care expenses
  • Paid time off such as vacation, sick leave, and floating holidays
  • Mental and emotional support resources through our Employee Assistance Program
  • Wellness Program to increase activity and health habits, with ability to earn participation rewards
  • Paid Parental Leave
  • Travel Assist (Domestic/International)
  • Participation in a 401(k) plan, with an employer match
  • Company paid Short- & Long-Term Disability benefits
  • Group term life insurance with options to buy-up for self and others
  • Working Advantage – DEKRA’s official corporate discount program
  • Education Assistance Program
  • Student Loan Repayment Assistance
  • Internal training and development resources to grow your career
  • Annual Career Goal Setting and Performance Review cycle participation
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