Payroll & Benefits Administrator

Aston CarterVirginia Beach, VA
$55,000 - $75,000Onsite

About The Position

The Payroll & Benefits Administrator is responsible for accurately and efficiently processing multi-state payroll, administering a comprehensive range of employee benefits, and maintaining precise employee records. This role ensures full compliance with federal, state, and local employment laws while serving as a primary point of contact for employees on payroll, benefits, leave administration, and HR-related inquiries. The position requires strong confidentiality, professionalism, and attention to detail, as well as the ability to support a growing organization with weekly payroll cycles and ongoing HR support.

Requirements

  • 3–5+ years of payroll processing experience utilizing an HRIS system, including exposure to benefits and HR functions.
  • Proven experience processing multi-state payroll on a weekly basis, including jurisdictions such as Virginia, Maryland, Florida, and Puerto Rico.
  • Hands-on experience using Paychex for payroll processing.
  • Ability to review and audit payroll data, including timecards, pay rates, deductions, and payroll changes, with a high level of accuracy.
  • Strong understanding of payroll compliance requirements, including garnishments, child support orders, tax levies, and wage assignments.
  • Experience reconciling payroll reports and general ledger entries.
  • Proficiency in Microsoft Excel, including use of prebuilt VLOOKUP formulas and the ability to manage tracking spreadsheets.
  • Ability to create pivot tables in Excel for payroll and benefits data analysis.
  • Experience administering health, dental, vision, life insurance, disability, voluntary benefits, and 401(k) plans.
  • Knowledge of benefit eligibility rules, waiting periods, and qualifying life events.
  • Experience supporting leave administration, including FMLA, ADA accommodations, workers’ compensation, and other leave programs.
  • Strong HRIS data management skills, including maintaining accurate personnel and payroll records.
  • Professional and clear communication skills, with the ability to work in a highly employee-facing role.
  • Demonstrated ability to maintain strict confidentiality and handle sensitive information with discretion.
  • Familiarity with federal, state, and local employment laws and regulations related to payroll and benefits.

Nice To Haves

  • Experience with Puerto Rico payroll processing.
  • Familiarity with SHRM resources or standards.
  • Associate or bachelor’s degree in human resources, accounting, business, or a related field.
  • Experience supporting annual open enrollment and benefits communications.
  • Comfort conducting benefits orientations and explaining complex benefits information in clear, accessible language.
  • Experience generating HR and payroll reports for management and responding to audit requests.
  • Ability to identify and recommend process improvements in payroll and benefits administration.
  • Strong customer service mindset, with experience handling employee inquiries about payroll, benefits, and HR policies.
  • Ability to manage multiple deadlines and prioritize tasks in a weekly payroll cycle environment.

Responsibilities

  • Process multi-state payroll accurately and on time in accordance with company policies and applicable federal, state, and local laws.
  • Review and audit employee timecards, pay rates, deductions, and payroll changes prior to each payroll run to ensure accuracy.
  • Maintain detailed payroll records and employee earnings histories in the HRIS and related systems.
  • Process new hire, termination, promotion, transfer, and compensation changes in payroll and HR systems.
  • Administer garnishments, child support orders, tax levies, and wage assignments in compliance with legal requirements.
  • Reconcile payroll reports and general ledger entries to ensure accurate financial reporting.
  • Coordinate payroll tax filings and assist with quarterly and annual payroll reporting requirements.
  • Process bonus payments, commissions, and special payroll runs as needed.
  • Assist with year-end processing, including preparation and distribution of W-2 forms.
  • Administer health, dental, vision, life insurance, disability, and voluntary benefit programs for employees.
  • Manage employee benefit enrollments, qualifying life events, and terminations in benefit systems.
  • Conduct benefits orientations for new hires and provide ongoing benefits education to employees.
  • Support annual open enrollment activities, including employee communications and system updates.
  • Serve as a liaison between employees and benefit providers to resolve coverage, billing, and claims issues.
  • Reconcile monthly benefits invoices and ensure accurate payroll deductions for all benefit plans.
  • Assist with 401(k) plan administration, including eligibility tracking, employee enrollment, and compliance requirements.
  • Monitor employee benefit eligibility and waiting periods to ensure timely and accurate coverage.
  • Maintain employee personnel files and HRIS records in an accurate, organized, and confidential manner.
  • Prepare employment verification letters and respond to verification requests as needed.
  • Assist with onboarding and offboarding processes, ensuring that payroll and benefits changes are completed accurately and on time.
  • Support leave administration, including FMLA, ADA-related accommodations, workers’ compensation, and other leave programs.
  • Maintain compliance with labor laws, company policies, and reporting requirements related to payroll and benefits.
  • Assist with employee communications, policy acknowledgments, and training administration.
  • Generate HR and payroll reports for management and leadership as requested.
  • Maintain strict confidentiality of employee payroll, benefits, and personnel information.
  • Ensure ongoing compliance with federal, state, and local employment regulations related to payroll and benefits.
  • Assist with audits, benefit plan testing, payroll audits, and regulatory reporting, providing required documentation and explanations.
  • Maintain accurate records in accordance with company record retention policies.
  • Stay current on payroll, tax, and benefits regulations and recommend process improvements to enhance accuracy and efficiency.
  • Utilize prebuilt Excel VLOOKUPs and tracking spreadsheets to separate and analyze data by salary, hourly, and other categories.
  • Engage directly with employees to answer payroll and benefits questions, provide guidance, and deliver a high level of customer service.

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • disability insurance
  • 401(k) plan administration
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