Payroll Associate

Baystate Health • Springfield, MA

9d • Hybrid

About The Position

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Full-Time fast paced, deadline-driven Payroll Associate to join our Payroll Department in Springfield, MA. The Payroll Associate plays a critical role in ensuring employees across the health system are paid accurately and on schedule every other Thursday. Solving complex payroll issues and taking pride in providing exceptional customer service. You’ll work with payroll data, timekeeping, taxes, reconciliations, garnishments, and multiple HR/payroll systems while serving as a trusted resource for employees and internal partners.

Requirements

• High School Diploma or GED, required
• At least 2 years of payroll experience, required
• Highly detail-oriented with a strong commitment to payroll accuracy.
• Comfortable working with complex calculations, audits, reconciliations, and confidential information.
• Able to meet strict, recurring deadlines in a fast-paced environment.
• A strong problem-solver who can research discrepancies and identify solutions.
• An exceptional customer service professional who can patiently explain payroll issues and resolve employee concerns.
• Comfortable working both independently and collaboratively as part of a team.
• A clear and effective communicator with employees, peers, leaders, and other customers.
• Proficient with Microsoft Office , including Word and Excel.
• Adaptable and comfortable learning and navigating multiple technology platforms.

Nice To Haves

• Experience working with Workday, Kronos, and/or Peoplesoft, preferred

Responsibilities

• Process and validate biweekly payroll for assigned employee groups, ensuring accurate and timely paycheck distribution.
• Review Kronos timecards, identify discrepancies, and make necessary adjustments to ensure employees are paid correctly.
• Perform online payroll edit reviews resulting from the Kronos-to-Workday interface and resolve errors before payroll is finalized.
• Calculate, review, verify, and process complex payroll data, including gross pay, contract adjustments, retroactive payments, hours, taxes, leave, and other payroll transactions.
• Run biweekly, monthly, and quarterly payroll processing jobs, including the full payroll process each Tuesday.
• Process employee transactions using Workday, Kronos, PeopleSoft, and other systems as needed.
• Process off-cycle and supplemental payrolls when necessary.
• Prepare and submit biweekly payroll tax payments and quarterly tax returns to government agencies.
• Audit payroll and retroactive pay activity in Workday and reconcile payroll data to ensure accuracy.
• Monitor, audit, adjust, and reconcile payroll information and investigate discrepancies or accounting-related issues.
• Prepare payroll reconciliations and check requests for Accounts Payable.
• Process garnishment withholding orders and submit payments on a biweekly basis.
• Support Rapid Pay Card processing and other payroll-related banking activities.
• Process and respond to VOE requests, buybacks, subpoenas, and E-SarFs.
• Provide support to employees and system users with Kronos and Workday Self-Service questions and issues.
• Interpret and explain payroll policies, procedures, rules, regulations, and system codes.
• Communicate effectively with employees, peers, leaders, and internal customers while handling sensitive payroll information with confidentiality and discretion.
• Work independently, exercise sound judgment, and manage competing priorities while meeting strict payroll deadlines.

Benefits

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED