Payroll Analyst

PetSmart • Phoenix, AZ

23d • Hybrid

About The Position

This role works in our Phoenix Home Office - visa sponsorship is not available for this role.
Job Summary:
The Payroll Analyst supports day-to-day payroll operations, payroll tax compliance, and system accuracy. This role ensures timely and accurate payroll processing while supporting compliance efforts.

Requirements

• 3–5+ years of experience processing payroll and/or leading payroll operations
• Multi-state, international payroll, and payroll tax processing experience required
• Ability to work in a fast-paced environment with a high degree of accuracy
• Strong knowledge of multi-state and federal payroll laws and regulations
• Experience with payroll tax filing requirements and agency interactions
• Proficiency in payroll systems; SAP preferred
• Strong Microsoft Excel skills
• Detail-oriented with strong analytical and problem-solving skills
• High level of confidentiality
• Strong customer service orientation
• Eagerness, curiosity, and motivation to continuously learn
• Effective written and verbal communication skills
• Bachelor’s degree required

Nice To Haves

• SHRM, PHR, FPC, or CPP certification preferred

Responsibilities

• Conduct payroll processing activities to ensure timely and accurate payroll for all employee groups
• Monitor time and attendance systems for completeness and accuracy
• Process off-cycle payments, retroactive adjustments, and special pay items
• Serve as an escalation point for researching and troubleshooting payroll-related inquiries
• Ensure accurate calculation, withholding, and payment of federal, state, and local payroll taxes
• Support timely filing of payroll tax returns (e.g., 941s, W-2s, T-4s, state/province filings)
• Assist with responding to payroll tax inquiries and resolving tax notices or audits
• Maintain and troubleshoot payroll system configurations
• Participate in testing and implementation of payroll-related system changes
• Identify and recommend process improvements and automation opportunities

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees