Payor Relations Specialist

Select Specialty Hospital - CharlestonCharleston, WV
Remote

About The Position

At Select Specialty Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended hospital care. This position will provide remote support to Select Specialty Hospitals in Charleston, Morgantown, Wheeling, Weirton.

Requirements

  • At least two (2) years of direct experience in third party reimbursement.
  • Must be a Registered Nurse (RN) or Licensed Practical Nurse (LPN).

Nice To Haves

  • Experience working with Excel and databases

Responsibilities

  • Manages the pre-certification and prior authorization of referrals scheduled for admission to our hospital.
  • Initiates and completes patient authorizations.
  • Obtains timely authorization of all patients requiring pre-certification and is accountable for conversion percentage and results.
  • Ensures all policies governing commercial pre-certification and authorization are followed to minimize financial risk.
  • Develops relationships that increase and stabilize conversion, as well as, generates referrals both locally and regionally.
  • Maintains relationship profile by payor for payor case managers and medical directors.
  • Encourages a smooth and effective hand-off of patients to Case Management to ensure continuity in patient care plan.
  • Serves as a member of the Business Development Team by educating the team on payor preference to avoid backtracking and rework.
  • Maintains and further develops relationships with customers, which may include but are not limited to, surveying for satisfaction with the work of Select Medical and off-site meetings with the customer.
  • Evaluates Commercial benefits as verified by the Central Business Office.
  • Reviews benefits with Admissions Coordinator for possible risk and applies/completes written guidelines as necessary to reduce or manage risk.
  • Completes billing and reimbursement and shares it with the Admissions Coordinator and Case Management team.

Benefits

  • An extensive and thorough orientation program.
  • Monday through Friday schedule; six (6) paid holidays.
  • Develop collaborative relationships with patients and their families.
  • Paid Time Off (PTO) and Extended Illness Days (EID).
  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage.
  • A 401(k) retirement plan with company match.
  • Short and Long Term Disability.
  • Personal and Family Medical Leave.
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