Obtelecare Payor Enrollment Specialist

Ob Hospitalist Group•,

2d•$22 - $24•Remote

About The Position

OB Hospitalist Group (OBHG) is seeking a detail-oriented Payor Enrollment Specialist for its Revenue Cycle Management team, focused on Obtelecare. The role supports accurate enrollment and credentialing of healthcare providers with Medicaid, Managed Care, and commercial insurance payors, helping support patient care and provider reimbursement. The specialist processes provider enrollment applications, maintains accurate provider records, and manages relationships with insurance payors, healthcare facilities, and internal stakeholders. The position requires attention to detail, follow-through, and the ability to manage multiple priorities while meeting established turnaround times and quality standards. It is remote, but candidates must live within reasonable commuting distance of OBHG’s Greenville, South Carolina corporate headquarters to accommodate occasional in-office needs. Occasional travel to headquarters may be required.

Requirements

High school diploma or equivalent.
At least 1 year of payor enrollment experience, specifically with Medicaid and Managed Care payors.
Strong organizational skills and exceptional attention to detail.
Excellent verbal communication and professional telephone etiquette.
Proficiency with Microsoft Office applications, including Word and Excel.
Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.

Nice To Haves

Some college coursework or equivalent professional experience.
Understanding of medical terminology.
Experience maintaining provider credentialing databases and CAQH profiles.
Experience working in healthcare credentialing, enrollment, or revenue cycle operations.
Strong analytical and problem-solving abilities.
Ability to work independently in a remote environment.
Customer-service mindset when interacting with providers and payors.
Commitment to confidentiality, compliance, and quality outcomes.

Responsibilities

Prepare, submit, and track provider enrollment applications for Medicaid, Managed Care, and other insurance payors.
Manage payer-specific enrollment requirements across multiple facilities and contracts.
Monitor enrollment application statuses and follow up as needed.
Update and manage provider CAQH profiles, licensure information, board certifications, and insurance documentation.
Ensure provider rosters remain accurate and current.
Maintain CRM records, mail logs, and utility logs.
Build and maintain professional relationships with providers, payors, hospitals, and internal and external contacts.
Respond promptly to payor enrollment requests.
Coordinate signature requests and ensure timely completion of required documentation.
Escalate unresolved provider documentation issues when necessary.
Handle Protected Health Information (PHI) securely and in compliance with company standards.
Support compliance initiatives by communicating issues and status updates appropriately.
Meet established accuracy and turnaround-time expectations.

Benefits

Monthly bonus eligibility.
Paid time off and holidays.
Medical, dental, and vision insurance.
Health Savings Account with employer contribution or Flexible Spending Account options.
Paid parental leave.
Employer-paid basic life and AD&D insurance.
Employer-paid short- and long-term disability.
Optional short-term disability buy-up plan.
401(k) savings plan with Roth option.
Legal plan.
Identity theft services.
Mental health support and resources.
Employee referral program.