Payments Specialist

Evoraa HealthcarePeachtree City, GA
13h

About The Position

Position Summary: The Payments Specialist is responsible for accurately posting, reconciling, and managing insurance payments for behavioral health providers. This role ensures that all revenue received from insurance as a direct result of Compass' billing efforts is accurately recorded and tracked. The Payments Specialist plays a key role in supporting the financial health of both Compass and its clients by maintaining clean payment data, identifying underpayments or missed revenue opportunities, and collaborating with third-party vendors to optimize reimbursement outcomes.

Requirements

  • 1–3 years of experience in medical billing, payment posting, or healthcare revenue cycle management (behavioral health preferred).
  • Familiarity with insurance reimbursement, claim processing, and third-party repricing vendors.
  • Strong attention to detail, organization, and data accuracy.
  • Proficiency with EHR systems, billing platforms, and Microsoft Office tools.
  • Effective written and verbal communication skills.
  • Strong critical thinking and problem-solving ability.

Responsibilities

  • Accurately post and reconcile insurance payments and electronic remittances (ERAs)
  • Review and interpret Explanation of Benefits (EOBs) to ensure correct allocation of payments and adjustments.
  • Identify and escalate denied claims, underpayments, and payment discrepancies.
  • Coordinate with third-party vendors to mitigate cost-containment impacts and support repricing workflows.
  • Enter claim data into Compass’ workflow-management platform to support repricing and payment negotiation processes.
  • Monitor for opportunities to recover additional revenue through rate negotiations and appeals.
  • Maintain compliance with payer policies, HIPAA regulations, and internal documentation standards.
  • Deliver accurate and timely reporting to internal stakeholders to support decision-making and operational alignment.
  • Perform other duties as assigned by the Payments Supervisor or RCM Director.
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