Payments & Reporting Specialist

Smart IMSMorristown, NJ
Onsite

About The Position

As a Payments & Reporting Specialist, you will focus on managing the accurate and timely processing of fees and rebates, analyzing contract terms (new and renewal), and supporting reporting and operational improvements. The ideal candidate will bring a strong analytical mindset, attention to detail, and a solid grasp of contract operations or financial processes. This is a hands-on role that offers cross-functional exposure and the opportunity to contribute to process efficiency and strategic insights.

Requirements

  • Bachelor's degree in business, Finance, Analytics, Information Systems, or a related field.
  • 2-4 years of relevant experience in payments, contracting, data analysis, or financial operations.
  • Strong Excel skills and experience with reporting tools.
  • Proven ability to manage and analyze complex data sets and ensure accuracy in a fast-paced environment.
  • Excellent communication skills, with the ability to convey complex concepts to a variety of stakeholders.
  • Experience navigating evolving systems and processes with a continuous improvement mindset.

Nice To Haves

  • Experience with SAP, Shift, RMUS, Power BI, or Sapphire is a plus.
  • Detail-oriented, analytical, and highly organized.
  • Proactive and capable of balancing multiple priorities and timelines.
  • Collaborative team player with a strong sense of ownership and accountability.
  • Comfortable working in both structured and ambiguous environments, with a focus on outcomes and efficiency.

Responsibilities

  • Manage and support the end-to-end processing of fees and rebates tied to contract obligations, ensuring alignment with business rules and timelines.
  • Validate transaction accuracy and assist in resolving discrepancies to ensure financial compliance.
  • Work closely with Account Management and Contract Development teams to ensure seamless contract execution and timely resolution of issues.
  • Contribute to discussions that help improve internal processes and customer support around payment operations.
  • Assist in analyzing terms of new and renewed contracts to guide fee/rebate processing.
  • Generate, review, and distribute reports that help internal stakeholders track contract performance and financial accuracy.
  • Identify inefficiencies and recommend improvements to existing workflows, documentation, or reporting approaches.
  • Support updates to standard operating procedures to reflect best practices and evolving system capabilities.
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