Payments and Fraud Analyst

William Hill Sportsbook • Jersey City, NJ

66d • $44,024 - $78,281

About The Position

WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers. BEHOLD! There is no better time to join our Payments & Fraud team. As a Payments & Fraud Analyst, you will work with our Payments & Fraud team to deliver our strategy based on data and insights. The role will support the strategy, business development, operations and the risk and fraud teams. The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful, but not an absolute must.

Requirements

• 3+ years of experience in the payments industry
• 3+ years of experience dealing with internal and external escalations
• Strong data analysis skills and Excel experience at a high level required
• Ability to problem solve and implement solutions quickly, often coordinating multiple teams
• Excellent communication, organizational, operational, teamwork and interpersonal skills
• Previous experience working in a highly regulated industry

Nice To Haves

• Enthusiastic about working with data and revenue
• Passionate about internal/external customer service
• Understands the importance of establishing and maintaining positive relationships
• Good communicator and detailed oriented
• Able to maintain confidentiality

Responsibilities

• Lead the analytics and data
• Support teams with operations including customer support, operations and fraud investigations
• Ensure that all day-to-day tasks are being completed in accordance with our standards
• Report any adverse trends, issues and/or anomalies to management and recommend actions
• Work with the Caesars Digital analytics team as the Payments & Fraud expert into supporting initiatives across the business
• Report on revenue, P&L and cost metrics to finance and management

Benefits

• medical, vision, and dental insurance
• life insurance
• disability insurance
• a 401(k)-matching program
• paid Personal Time Off
• paid company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed
• Number of Employees: 11-50 employees