Rho-posted 5 days ago
$75,000 - $112,500/Yr
Full-time • Mid Level
New York City, NY
251-500 employees

We're looking for an experienced fraud analyst to support the overall fraud strategy and operations, working alongside and supporting the Fraud lead as a critical member of the fraud team. As a core member of the team, you will have a unique opportunity to learn and apply your previous experience, design and innovate fraud systems, while conducting data analysis and being actively engaged cross-functionally. You will help lead efforts to build a best-in-class program that directly supports a seamless and frictionless client experience while reducing fraud risk exposure and protecting against fraud loss.

  • Analyze fraud alerts and cases to identify and prevent fraudulent activity.
  • Assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents.
  • Document investigation processes and outcomes to maintain audit-ready records
  • Maintain department productivity goals and quality standards.
  • Collaborate with the Fraud team to support and refine our operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams.
  • Maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management
  • Deep dive into individual fraud event vectors to perform root cause analyses
  • 2+ years of experience in fraud risk and/or payments operations in banking and/or financial services
  • Experience using systems such as Excel, Google Workspace, Looker, and Slack
  • Excellent written and verbal communication skills
  • Ability to work independently, capable of taking ownership and acting as the primary contact for fraud-related issues when needed
  • Familiarity with compliance and payment regulations, including Reg E, NACHA, AML/BSA, KYC/CIP, OFAC, FinCEN, and related frameworks.
  • Ability to work Monday–Friday, 12 PM – 8 PM ET / 10 AM – 6 PM MT
  • Experience within Micro SMB/SMB business cards, payments, invoices, lending, or related financial industries
  • Experience in high-growth startups, specifically global fintechs and/or neobanks for corporate clients
  • Experience with U.S. fraud payments risk for ACH, Card, Checks, and Wires with a global or large financial institution, and key understanding of common fraud typologies
  • equity
  • healthcare benefits
  • paid time off
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