Payments Analyst

OdysseyNew York, NY
$65,000 - $85,000

About The Position

Odyssey partners with state agencies to design, launch, and operate Education Savings Account (ESA) and grant programs. They provide the technology, program operations, vendor ecosystem, and family experience necessary for these programs to function effectively. Odyssey currently operates in 6 states, managing programs that serve over 200,000 students and handle more than $1 billion in education funding. The company is at the intersection of GovTech, EdTech, and FinTech, focusing on building civic infrastructure that enables families to access educational opportunities. The Payments Analyst role is crucial for owning the end-to-end payment operations, ensuring the secure and compliant flow of funds, resolving issues before they impact families, and providing essential reporting to leadership. This position offers significant ownership and the opportunity to build processes that scale across multiple state programs.

Requirements

  • 1–2 years of experience in finance, accounting, operations, analytics, or a related role
  • Exceptional attention to detail — you catch things others miss
  • Genuinely curious — you ask why things work the way they do and want to understand the business, not just the task in front of you
  • Low ego, high output — you're willing to do the unglamorous work, learn fast, and build from the ground up
  • Strong Excel or Google Sheets skills
  • Excellent communication and follow-through
  • Highly dependable and proactive

Nice To Haves

  • Experience with payments or transaction data workflows
  • Familiarity with BI or reporting tools (Looker, Metabase, Tableau, etc.)

Responsibilities

  • Ensure every payment flow balances and clears successfully — across state disbursements, family wallets, and vendor payouts
  • Investigate and resolve payment exceptions — returned ACH, misdirected payments, failed disbursements
  • Build and continuously improve the financial and operational records and systems that keep programs running
  • Analyze payment and operational data to identify trends, anomalies, and issues
  • Monitor KPIs and surface issues before they escalate
  • Support ad hoc analysis requests from leadership
  • Hunt for inefficiencies, eliminate unnecessary manual work, and build processes that scale
  • Build the playbooks that make Odyssey's payment operations more scalable and resilient

Benefits

  • Ownership of work that actually matters
  • Operational complexity you won’t find at most companies
  • Exposure across the entire organization
  • A clear path forward
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